Crossroads Ford of Fuquay-Varina

I needed a key for my car that is keyless entry and they were able to provide one and program it to the car. were able to provide one and program it to the car. More

Jean-Marie and the entire team at Crossroads Ford Fuquay Varina we amazing. They gave us a great price and first class service. I will buy my next Ford from them!!! Varina we amazing. They gave us a great price and first class service. I will buy my next Ford from them!!! More

Jordan handled everything professionally and was super calm. I appreciated his warm and positive demeanor. calm. I appreciated his warm and positive demeanor. More

My Service Agent was very nice. He gave me discounts and when I researched, their price was much lower than their competitors. The agent also explained the work in detail. when I researched, their price was much lower than their competitors. The agent also explained the work in detail. More

This last experience was great. So many times when I go to a dealership, the people customers meet with present themselves well, but don't know much about cars. They also are very dismissive of any diagno to a dealership, the people customers meet with present themselves well, but don't know much about cars. They also are very dismissive of any diagnosis you have already done. If I go to a dealership I'm going because they have tooling and expertise I don't have. On this visit my diagnosis and thoughts were give great respect and the service advisor Jordan Morshed was hands on. He came and looked at my vehicle and crawled underneath. The work thus far has been trouble free. More

Very professional and attentive. Quick oil change too, I Very professional and attentive. Quick oil change too, I was out in an hour. It’s true I’ve been waiting for a Ford recall for almost, if not a ye Very professional and attentive. Quick oil change too, I was out in an hour. It’s true I’ve been waiting for a Ford recall for almost, if not a year, so I’m hoping the parts will be in Soon. More

Vehicle knowledge was excellent. Robbie Dupree helped us find exactly what we were looking for with no pressure sales. Would definitely buy here again in the future! find exactly what we were looking for with no pressure sales. Would definitely buy here again in the future! More

This place is awesome! Sales team seemed to truly care about my needs. about my needs. More

After bringing my vehicle in for the fourth time it finally seems to be fixed. The first two visits I was not impressed with the service from the advisor or manager the manager. The second two visits w finally seems to be fixed. The first two visits I was not impressed with the service from the advisor or manager the manager. The second two visits were with different employees and was finally fixed. I would not have recommended the service department to anyone after the first two visits but would after the last two More