Cronin Ford Kia
Harrison, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 627 reviews
Very knowledgeable and friendly employees. Probably the most pleasant "new-car-buying" experience I've had (and I've been driving for 45+ years). From my experience, it seemed like all the employees enjoy most pleasant "new-car-buying" experience I've had (and I've been driving for 45+ years). From my experience, it seemed like all the employees enjoyed their job and their co-workers. Just found out recently that a good friend recently bought a new Kia at Cronin and said he had the same pleasant experience. I would definitely recommend this dealer to my friends and family. More
Tony's customer service was amazing! Very friendly and answered all of my questions! I ran out of time for the day to make a decision on a car, but Tony made me feel welcome and not rushed. Much better th answered all of my questions! I ran out of time for the day to make a decision on a car, but Tony made me feel welcome and not rushed. Much better than the usual car salesman! He knew what he was talking about and made me confident to come back to Cronin Ford when I'm ready to purchase a car!! More
I stopped by a few weeks ago just to talk to them. I was actually leaning towards buying an Altima, however, based off of the conversation with Mike, I went back a week later. I now own a new 2013 Optima an actually leaning towards buying an Altima, however, based off of the conversation with Mike, I went back a week later. I now own a new 2013 Optima and love it. Mike was awesome! I never once felt pressured or hasseled. Mike listened to my needs and made it happen. After signing, I was taken around the entire dealership, introduced to other employees and shown how all the service/parts deparment operate for future service needs. I have bought several cars in my lifetime and can honestly say this was the best experience I have ever had. I will be back in the future! More
My wife and I went to Cronin to look at a 2012 Kia Sedona LX. I had takled with Mike that day about the minvan and we went right over to see it. Met Mike and he let ustest drive the minivan, let us talk it o LX. I had takled with Mike that day about the minvan and we went right over to see it. Met Mike and he let ustest drive the minivan, let us talk it over alone and we bought it. There was no pressure, the price was good, the free oil changes and 10yr / 100,000 mile warranty were a no brainer. We highly recommend Cronin Ford Kia and Mike Monroe if you are looking to buy a new or used vehicle. Jamie Lawless in service is the best! Great service dept. More
I was looking on the Internet for a truck and came across Cronin Ford's pricing and thought it was a scam so I called and talked to Joe and he was very helpful... The pricing was all legit and I got the deal Cronin Ford's pricing and thought it was a scam so I called and talked to Joe and he was very helpful... The pricing was all legit and I got the deal I was looking for, it was a very simple and fast process I would definitely recommend Cronin to any of my family and friends. More
We just purchased a 2013 Kia Optima from Cronin Ford and Kia in Harrison, Ohio. We had a great exxperience with David Franks. We would recommend Cronin to any of friends or family. Kia in Harrison, Ohio. We had a great exxperience with David Franks. We would recommend Cronin to any of friends or family. More
We had driven by the dealership a couple of times before,until around Christmas we stopped by to see what the lot had to offer. We did find a truck that we really liked. Used the Cronin website to re before,until around Christmas we stopped by to see what the lot had to offer. We did find a truck that we really liked. Used the Cronin website to review information and get in contact with customer service. Emails were returned in timely fashion with our questions. We then decided to go with our trade-in to talk over the numbers and test drive. Even though our salesperson was not there when we arrived, we were greeted and they knew who we were and allowed us to test drive the truck while our salesman arrived. The dealership employees worked as a team and I thought that was quite unusual in most dealerships that I have worked with in the past. We did decide on a deal and Nick (finance person) answered all our questions and was very friendly to us. Then before we left our salesperson showed us all the gadgets and gizmos on the truck and made us feel comfortable with it before we drove it off the lot. I would definetly recommend this dealer to family and friends in future. More
We bought a 2013 Sorento from Mike Monroe. He was very knowledgeable of the vehicle and all the features. We showed up on the lot with an approval and a check, Mike worked very hard and got us a better r knowledgeable of the vehicle and all the features. We showed up on the lot with an approval and a check, Mike worked very hard and got us a better rate from another bank with the montly payment we wated to have. He took us around the dealership to make sure we knew where to go when we come in for service. He went over all the features of the vehicle and made sure we knew how everything worked. I was very impressed with his customer service. More
It was a pleasure dealing with Mike. He was professional well informed and most importantly made me feel comfortable. I would highly recommend dealing with him. He made the sales process easy and had low ke well informed and most importantly made me feel comfortable. I would highly recommend dealing with him. He made the sales process easy and had low key but extremely effective which is a rare gift and very much appreciated. I highly recommend him and will do so to others that I know. More
I looked on auto trader to find a vehicle that would fit my needs. I own a 1997 Ford F250 that still runs great with 76,000 miles on it but it is 16 years old. I plan to retire this year and wanted to get a my needs. I own a 1997 Ford F250 that still runs great with 76,000 miles on it but it is 16 years old. I plan to retire this year and wanted to get a new tow vehicle for my 5th Wheel Camper. Auto trader had two vehicles listed at Cronin Ford that I thought would work. One was used the other new. I went to look at the vehicles. Adam Bell, the salesman I was directed to, looked at the towing capacities starting with the used vehicle so I wouldn't have to spend a fortune. He carefully did the review and ended up advising me that it was rated short of the 12,400 lb tow weight. We next turned to the 2012 F250 and he sent me out on a test drive. Adam was very easy to talk to. At no time did I ever feel that he was trying to pressure me. I am very fond of Ford and wasn't to hard of a sell but it was a lot of money so I really wanted to think it over. I did end up buying the truck that day, but again without pressure. I look forward to a good relationship with Cronin Ford as I will be using them for any service needs, even though I live in Hamilton, Ohio. I would recommend Cronin Ford to anyone considering either a used or new vehicle. Michael W. Gossage More