Criswell Maserati - Alfa Romeo
Germantown, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:30 PM
Sunday Closed
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From the moment we walked in, Karifa was polite and attentive. He wasn’t the typical salesman and didn’t push us at all into purchasing my vehicle. He was informative and knowledge. Not only did he fol attentive. He wasn’t the typical salesman and didn’t push us at all into purchasing my vehicle. He was informative and knowledge. Not only did he follow up on another vehicle for me, but when we weren’t able to get that one, he gave us a better deal. I absolutely love my Maserati Lavente and can not wait to work with him again; we’re practically family now. He’s literally the best person to work with. More
Buying a Maserati with Roberto was easy, fun, and overall great. I would definitely recommend seeing Roberto for any car buying desires, and I plan on doing business with him again. great. I would definitely recommend seeing Roberto for any car buying desires, and I plan on doing business with him again. More
T'was a pleasure to work with Karifa and boss lady "K" from the finance team. This was our 3rd purchase in 6 months, and the smoothest and fastest process. The wife is very pleased with her 2020 Levante. from the finance team. This was our 3rd purchase in 6 months, and the smoothest and fastest process. The wife is very pleased with her 2020 Levante. Karifa came through again with his magic. I highly recommend him, the team and this dealership for your Maserati purchase/lease, and especially Karifa for all other luxury vehicle needs. This was an awesome experience that topped the previous 2, and the team helped pull off the surprise for wifey. Much much appreciated. Very happy customer here. We were certainly treated more like family. More
Im from NYC and I was already on my 2nd leased Maserati. My car had low mileage and I was thinking of just taking over the lease as a purchase but with just 1 week away from my lease maturing I found a simi My car had low mileage and I was thinking of just taking over the lease as a purchase but with just 1 week away from my lease maturing I found a similar CPO Ghibli SQ4 but with 6k mileage less than mines at Criswell Maserati. We were to make a deal over the phone and because James and Krystie were both forthcoming without playing any micky mouse games, everything went so smoothly and I was able to drive down to Maryland the day I was to return my leased vehicle and pick up the new one. I highly recommend James and Criswell dealership for your next vehicle !! More
This was my first car purchase and Alberto made me feel at ease throughout the whole process. He described all the car features very well and was able to answer all questions. Overall a very friendly and f at ease throughout the whole process. He described all the car features very well and was able to answer all questions. Overall a very friendly and funny person. If you are in need of a new car, definitely check out Alberto at Criswell! More
Mr. Zamorano was friendly and transparent when it came to my budget, needs, and dream car goals. Once showing me the vehicle, he allowed me to move quickly on acquiring it after answering every one of my que my budget, needs, and dream car goals. Once showing me the vehicle, he allowed me to move quickly on acquiring it after answering every one of my questions. More
I had a wonderful experience with James. No complaints! He was very accommodating and patient. He also accompanied me on the test drive and really knew his stuff. Great customer service skills! He was very accommodating and patient. He also accompanied me on the test drive and really knew his stuff. Great customer service skills! More
I cannot say enough good things about this dealership. Everyone is extremely helpful and professional. Karifa Mara has helped me the with two vehicles and I wouldn't go to anyone else. He is one of the Everyone is extremely helpful and professional. Karifa Mara has helped me the with two vehicles and I wouldn't go to anyone else. He is one of the most genuine people I've met and you can tell he cares about the people he helps; it comes naturally to him. He goes out of his way to make the entire process seamless and painless. Everyone there makes buying a car actually fun. Krystie was amazingly easy to work with from the finance department. Thank you for making an experience that is supposed to be exciting, truly exciting! I don't want to forget about Anthony and Alex from the Services department. Although they aren't part of the purchasing/leasing experience, they always go the extra mile, making sure that anytime my car needs service, it's done without a hitch. More
One Call Purchase Expereince Alberto was a pleasure to work with. He had my best interest in hand and work to get the deal I was looking for. He was attentive and professional w Alberto was a pleasure to work with. He had my best interest in hand and work to get the deal I was looking for. He was attentive and professional with my purchase. The purchase process was smooth, and Alberto assisted with a care-free experience. In addition, Krystie Zhang was efficient, and she handle the chore of the documents with ease. Krystie's customer service was outstanding. More