Criswell Chrysler Jeep Dodge RAM and FIAT

I first spoke with Rod Heske after shopping at a competing dealer. He went out of his way to assure he not only had the lowest price but would go above and beyond to earn our business. Rod followed competing dealer. He went out of his way to assure he not only had the lowest price but would go above and beyond to earn our business. Rod followed up with me periodically but without being pushy. The other dealers (3) I shopped only one had a comparable price ( but they had to order the car ). In the end the other dealers either low balled me, told me they had the car I wanted then took my deposit, ran my credit and got financing approved then called me back and said "oops that car was sold" we can order you one, or the third dealers price was $1500 dollars higher. They all told me Criswell couldn't sell me the Fiat 500C for the price quoted. Rod kept his word and sold me the car for the lowest price but also gave me the spare tire for free. The car was spotless when I arrived to pick it up. Rod explained all the operating systems, synced our iPhones with the blue tooth and delivered 100% on his word. In these times it's hard to find an honest, caring professional. That's how I describe Rod Heiske. I recommend Rod and Criswell Fiat. Gene Gilbert Pikesville, Md. More

Arnold was great in answering my questions. He was pleasant and cheeerful. He made this a great experience. Overall the dealership provided me with a great value for what I received. There were no com pleasant and cheeerful. He made this a great experience. Overall the dealership provided me with a great value for what I received. There were no complicated negotiations, and I appreciated that. More

Ale Toueg and Leon Travis were exceptional to work with. They helped us special order a Jeep 10th Ann. Rubicon. Every step of the process has been easy, and that is because of the professionalism of Ale an They helped us special order a Jeep 10th Ann. Rubicon. Every step of the process has been easy, and that is because of the professionalism of Ale and Leon. We are completely satisfied with our new Jeep (it's Awesome!). Next time we will definitely work with Ale and Leon again because they went above and beyond to make sure we left happy. More

Purchased 2 jeeps in less than 24 hours so 2 5 star reviews. Again our experience at Criswell thanks to David Merritt and the staff was excellent. Quick, Easy and painless. We got what we wanted for o reviews. Again our experience at Criswell thanks to David Merritt and the staff was excellent. Quick, Easy and painless. We got what we wanted for our trades and David with the Criswell staff was able to work some magic to get us the monthly payments we were looking for. More

Steve Schulman was very knowledgable about the Fiats. He explained everything in great detail and took the time to answer all my questions. We came to terms of the agreement in a timely manner, and he was a explained everything in great detail and took the time to answer all my questions. We came to terms of the agreement in a timely manner, and he was able to work around my schedule. He was very friendly, courteous-a true professional! I have not yet brought my car in for service. I am enjoying it greatly and have received many compliments from total strangers! More

I had not bought a new car in over thirteen years and was not looking forward to it. But Dave Merritt and Ale Toureg made the experience extremely pleasant, cordial, and hassle-free. They honored the targe not looking forward to it. But Dave Merritt and Ale Toureg made the experience extremely pleasant, cordial, and hassle-free. They honored the target price from USAA's buying service and gave me a fair price for my trade-in. Dave personally made sure our new truck was perfect when it left the dealership. More

Even though we had gone not expecting to buy the car today, Kevin was very helpful and didn't pressure us when we told him we were just beginning our search for a new car. In the end, we liked what we today, Kevin was very helpful and didn't pressure us when we told him we were just beginning our search for a new car. In the end, we liked what we saw and the price was in our range. We appreciate the experience that we had today. More

My husband and I were looking for an economical car that we could use for our long commute. We had not yet made up our minds on whether we would buy a new car or used car. We decided to go look at a Fiat. we could use for our long commute. We had not yet made up our minds on whether we would buy a new car or used car. We decided to go look at a Fiat. When we arrived, Nelson showed us the different models and was very good at explaining the differences between them so that we could choose one that best suited our needs. After taking two cars on a test drive, we decided that we had to get one! Nelson and the staff at Criswell Fiat made the car buying process an easy one. We ended up financing the car through the Fiat dealership. Once all the paperwork was completed, Nelson took the time to show us all of the features on our new Fiat 500 Sport and went as far as setting up our cell phones to use through the Blue and Me system! Thank you to Criswell Fiat and Nelson Heskee for helping us purchase our new car! More

Well – what does two purchases in less than 24 hours say about a dealership and the people I have worked with to perform these transactions? As already stated about David - Phenomenal service coupled wit about a dealership and the people I have worked with to perform these transactions? As already stated about David - Phenomenal service coupled with great pricing, David is an extremely honest individual who actually enjoys his interactions with his clients and is an advocate of them, working between the purchaser and the dealership, finding the right vehicle for the client while staying within boundaries as set by price. And multiple this X3 for Ale who is “THE” sales Manager that all others MUST EMULATE – went above and behind working with other members of the “Criswell” family to facilitate the deal while acting as a second set of eyes to ensure the Truck David and I found would meet my needs. Once again – second purchase in less than 24 hours from David, Ale & the Criswell Ram\Jeep\Dodge\Chrysler family – LOVE my Jeep Grand Cherokee SRT and could not think of another dealership other than Criswell for any future purchases (of course that Viper SRT is looking pretty good – maybe go for a third)? ;-) More

Phenomenal service coupled with great pricing, David is an extremely honest individual who actually enjoys his interactions with his clients and is an advocate of them, working between the purchaser and th an extremely honest individual who actually enjoys his interactions with his clients and is an advocate of them, working between the purchaser and the dealership, finding the right vehicle for the client while staying within boundaries as set by price. Ale is “THE” sales Manager that all others MUST EMULATE – went above and behind working with other members of the “Criswell” family to facilitate the deal while acting as a second set of eyes to ensure the Truck David and I found would meet my needs. I will purchase another vehicle from David and Criswell Ram\Jeep\Dodge\Chrysler, in fact looking for a daily driver right now – and David has taken my requirements (just as he did with my 2013 Cummins Mega Cab 4x4 2500) and has arrived at the car “blend of Viper and Jeep” – might be a second purchase in less than 24 hours? More