Crestmont Toyota
Pompton Plains, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 355 reviews
Questionable oil pan screw stripped costing $500 I took my car in for a service oil change and recall repair. When leaving my car I overheard the technician tell a customer their oil pan drain was st I took my car in for a service oil change and recall repair. When leaving my car I overheard the technician tell a customer their oil pan drain was stripped. Thinking I never heard that before, I thought that was odd. Then later in the day I was called and told my oil pan drain was stripped. I never had any oil leaking and did not go in for that. I looked chat rooms and they say if the oil pan is changed properly (not over tightened) you should never have that problem. Plus, you are not in control of who tightens the pan in the first place. The replacement for such a thing is over $500. I never serviced my car at this dealership before. The whole thing seems fishy and odd. The reviews talk about great sales of the cars at this dealership, but not so great about service there. I would like to know if this is common scam with them. Once your oil pan is stripped, your stuck. I would not be suspicious if I had an oil leak and if I did not hear them tell someone else the same problem hours before. I would like to know if anyone else experienced the "stripped oil pan" scheme? More
Fantastic assistance The service was excellent and the guy gave me the best assistance. I was extremely pleased with the price and knowledge of the mechanics and the prec The service was excellent and the guy gave me the best assistance. I was extremely pleased with the price and knowledge of the mechanics and the precise job they did on repairing my vehicle. More
Excellent Transparency and Customer Service by Dan Cifelli I worked with Dan to lease a new Toyota Sienna AWD for my family. I appreciated his pricing transparency and salesmanship. He was upfront and showe I worked with Dan to lease a new Toyota Sienna AWD for my family. I appreciated his pricing transparency and salesmanship. He was upfront and showed me exact costs that I could compare to the internet and True Car assuring me numerically that I was getting a good deal. As a price buyer who did a lot of research and comparison to other dealerships, I appreciated this. I came back after shopping around a lot and doing a lot of analysis because Crestmont and Dan were the best. I will buy/lease other cars from this dealership and recommend it to others. Dan is a great guy to get a car from as is this dealership. More
ZERO CUSTOMER SERVICE Purchased a '13 TAH from another dealership. Presently looking at Prius C's. ANDY BELOFF got my # from online inquires. He called me 2 separate occas Purchased a '13 TAH from another dealership. Presently looking at Prius C's. ANDY BELOFF got my # from online inquires. He called me 2 separate occasions. If conversation does not go his way. He becomes very rude and hangs up the phone. I let it go the first time, but he did it to me again today. Don't get the same treatment from other dealers. From past reviews and my own experience, I will NEVER deal with this dealership ever. More
Rob is great . No BS or bait and switch like other dealers. Tells it like it is and try's his best. I will be back once this lease ends in 3 years! George . No BS or bait and switch like other dealers. Tells it like it is and try's his best. I will be back once this lease ends in 3 years! George More
Excellent Service When I was looking for a new car I did not know what to expect, but when I came to crestmont toyota I was treated fairly and with respect. I received When I was looking for a new car I did not know what to expect, but when I came to crestmont toyota I was treated fairly and with respect. I received a great deal on my car and I love it. More
Rob Bojarun is the best! I have bought three vehicles from Crestmont Toyota and Rob Bojarun is the reason I keep coming back! He makes me feel valued as a customer and is a p I have bought three vehicles from Crestmont Toyota and Rob Bojarun is the reason I keep coming back! He makes me feel valued as a customer and is a pleasure to work with. Always professional and extremely helpful. He is quick to offer advise and guides you through the process with ease. I always feel like I am in good hands when dealing with Rob and I will remain his loyal customer. -Frederick Stephenson More
Patient, fast and no pressure I first reached out to Rob in January 2014 and I bought the 4Runner in July, 6 months later. When I first reached out to him, I was looking for a cert I first reached out to Rob in January 2014 and I bought the 4Runner in July, 6 months later. When I first reached out to him, I was looking for a certfied 2012-2013 4Runner with third row seats. While Crestmont did not have one, Rob gave me lots of advice as I looked at cars at other dealerships. He also was the only one to give me a ball-park estimate for my trade in without actually seeing it. He developed a relationship with me even when he didn't have a car that suited my needs. When I finally decided to buy a new 4Runner instead of certified preowned, I contacted Rob and he located 3 in the area that had the options I was interested in. He was quick to answer my emails (and I sent him dozens of emails), never sounded frustrated with my un-ending questions, always gave me competitive prices, and most importantly, honored the ball-park trade in offer after they actually saw my trade. In the end, I got the car I wanted, at the price I wanted. When I made it in to see the car in person, Rob & Jorge Santigo never once put pressure on me, and I appreciated that. The visit was all about showing me the car. Jorge knew all the details. I would highly recommend Rob Bojarun, Jorge Santiago and Crestmont Toyota. My wife & I have owned 8 Toyotas, and this was by far the most pleasant of all our purchase experiences. More
Went in for a routine oil change and needed 105,000 mile tune-up. After examining the car, Craig told me I needed the struts replaced. I feel that the service department is honest in their assessment of nec tune-up. After examining the car, Craig told me I needed the struts replaced. I feel that the service department is honest in their assessment of necessary repairs so I okayed the struts. And sure enough, the car feels a lot "tighter" now. I always to go Crestmont because of the good service I have received there and will continue to do so. Roger, the manager, has always helped me with any questions and I have confidence with both the office and the mechanical staffs. More
Came in for an oil change and tire rotation as usual service dept was very courteous and saw me right away .waiting room was very comfortable :) service dept was very courteous and saw me right away .waiting room was very comfortable :) More



