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Crestmont Buick GMC - Service Center

Beachwood, OH

4.0
127 Reviews

127 Reviews of Crestmont Buick GMC - Service Center

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May 11, 2024

Look at my car at a timely pace. Service manager Hannah was great but had the experience of working with Dan also. Spoke to mechanic who also was very open about what was going on More

by CAMPBELLDMONEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
May 02, 2024

I paod for parts some of which were supposed to be in 2 weeks ago. I haven’t been contacted by my service rep. What did I pay for? More

by Danieldreyfuss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
May 02, 2024

Everyone was helpful. Mechanic was great since what I needed repairing was a 1990 Reatta. More

by harvey15
Recommend Dealer
Yes
Employees Worked With
None of the above
May 01, 2024

The staff at Crestmont was excellent in all phases and we were satisfied with the entire visit More

by jy73doc
Recommend Dealer
Yes
Employees Worked With
Hannah and Nate
April 30, 2024

Dan & Hannah were professional, courteous & prompt. My service was completed on time and on budget. More

by david.n
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan, Hannah
April 30, 2024

Trusted and reliable service team! Will continue to trust them with my scheduled maintenance. Thank You! More

by robynrogers715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Each one rated 5 out of 5 stars
April 25, 2024

The staff are always accommodating and pleasant. The service time is reasonable when I have brought my car in for service. More

by tfoxxmil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHARON LEWIS
April 22, 2024

Gmc technician did oil change and rotated tires. Cleared check engine light. Had future appointment for check engine problem. Cleared during oil change. Thank you More

by 3830may28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SHARON LEWIS, JOSHUA QUESENBERRY
April 17, 2024

When I went to pay my bill I was advised for the first time that there would be an additional charge if I used a credit card to pay. I should have been advised of this new policy at the time I called an More

by patshibley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unknown
April 16, 2024

The worst dealership I have ever been to in all of America. Horrible customer service. Constant turnover of staff. More

by devon.hirschfeld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
SHARON LEWIS, JOSHUA QUESENBERRY
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