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Crest Nissan of Frisco

Frisco, TX

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Reviews
Vehicles
4.8
1,537 Reviews
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6600 State Highway 121

Frisco, TX

75034

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Showing 1,537 reviews

November 20, 2025

After a horrible experience at another dealership’s service center I called crest and got Roy on the other end who was sympathetic and eager to help. The next day I dropped off my car and he kept his More

by MELISSABERGARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy Smith
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Nov 25, 2025 -

Crest Nissan of Frisco responded

We're thrilled to hear about your positive experience with Roy and our service team! It's great that he delivered on his promise to make the process stress-free and kept you well-informed throughout. Thank you for choosing Crest Nissan of Frisco - we look forward to serving you again!

November 19, 2025

Very good dealership, with great after sales and service. I have not been going to anyone else but for Crest Nissan for my periodic service, as they provide good quality services at affordable prices with co More

by MckinneyAjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ly Leng
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Nov 25, 2025 -

Crest Nissan of Frisco responded

Thank you for your loyalty and wonderful feedback! We're thrilled you continue choosing us for your service needs and appreciate our quality work, competitive pricing, and regular offers. It's great to hear you enjoy our comfortable waiting area for staying productive. Your review motivates our entire Crest Nissan team to keep delivering exceptional experiences.

November 15, 2025

Samer was great, he was very transparent during entire process. Made car buying easy. Got me into the right vehicle for my needs More

by Cliff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samer Jawhari
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Nov 25, 2025 -

Crest Nissan of Frisco responded

Thank you for the wonderful feedback! We're thrilled that Samer provided clear communication and made your car buying experience straightforward. It's great to hear you found the perfect vehicle for your needs. We truly appreciate you sharing your positive experience with us.

November 13, 2025

The team at Crest Nissan pyas attention to yiur needs and restrictions to come up with viable and cost effective options for your car purchase and leases. The service department has experienced advisors that More

by cesare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy is a great service advisor
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Nov 20, 2025 -

Crest Nissan of Frisco responded

We are ecstatic to hear about your positive experience with our team. It sounds like our staff truly listened to what you needed and worked hard to find solutions that fit both your budget and requirements for your vehicle purchase and lease. We take pride in having knowledgeable service advisors who keep our customers informed throughout the entire process, whether it's scheduling maintenance or tracking repair work. Your trust in our team means everything to us, and we're glad we could provide the reliable support you were looking for with your vehicle needs.

November 13, 2025

Great customer service experience. Everyone was helpful from making the purchase and getting financed. Thanks for the experience. More

by Kat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taruna, Zach and Jeff
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Nov 20, 2025 -

Crest Nissan of Frisco responded

We are absolutely thrilled to hear about your wonderful experience with our team. It means so much to us that everyone you worked with was able to provide the helpful support you needed throughout your purchase and financing process. Your positive feedback truly highlights what we strive for every day - making sure each customer feels supported from start to finish. We genuinely appreciate you taking the time to share your experience and thank you for choosing us for your automotive needs.

November 11, 2025

Excellent work, customer service, and explaining things! ! I was Satisfied with my service. Great workers More

by briana hines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Palmer
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Nov 20, 2025 -

Crest Nissan of Frisco responded

Thank you for sharing your positive experience with us! We are glad to hear that you were satisfied with the quality of work and found our team's explanations helpful throughout your service. Your feedback about our customer service approach means a great deal to us. We truly appreciate customers like you who take the time to recognize our team's efforts in providing clear communication and excellent service. It brings us joy to know that we met your expectations and that you had such a positive experience with our staff.

November 05, 2025

Friendly, attentive and dedicated to finding me an over all solution to my needs financially, automotively and functionally! More

by williemakeit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt, Ryan and Leon
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Nov 11, 2025 -

Crest Nissan of Frisco responded

Thank you for the wonderful feedback! We're thrilled that our team provided a comprehensive solution for your financial, automotive, and functional needs. At Crest Nissan of Frisco, we're committed to understanding each customer's unique situation. We appreciate you sharing your experience and look forward to serving you again!

October 31, 2025

I worked with Brayan, he was very quick and explained in great detail. I highly recommend More

by SK
Recommend Dealer
Yes
Employees Worked With
Brayan, Carlos
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Nov 05, 2025 -

Crest Nissan of Frisco responded

Thank you for your review! We are thrilled to hear about your positive experience with our team. It sounds like you received excellent service with quick assistance and thorough explanations that made your visit worthwhile. Your feedback about the detailed guidance you received means a great deal to us. We truly appreciate you taking the time to share your experience and for recommending Crest Nissan to others. Your satisfaction is our priority, and we look forward to serving you again in the future.

October 31, 2025

Chance was absolutely fantastic from start to finish. Very informative and a more than fair deal. I can’t express enough how fantastic my experience was at crest!! More

by Stephenlouder7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chance
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Nov 04, 2025 -

Crest Nissan of Frisco responded

Thank you immensely for taking the time to share your wonderful experience with us! We are thrilled to hear that your visit from beginning to end exceeded your expectations. It sounds like you received excellent service with thorough information and received great value on your deal. Your fantastic experience means the world to us, and we truly appreciate customers like you who take the time to share their positive feedback. We look forward to serving you again in the future!

October 29, 2025

Very poor customer experience! !! Had a deadline to leave and was told to "come on out, we'll make sure you get out on time." After being dumped for over 20 minuets at a table when More

by smhildebrand
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tyler, sales
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Oct 30, 2025 -

Crest Nissan of Frisco responded

Your feedback is important to us, and we understand your frustration. We are sorry to hear that you feel this way about your visit and the condition of your vehicle after detailing. We recognize that your experience with our finance department and overall customer service did not meet your expectations, and we take these concerns seriously. Your experience does not reflect the standards we strive to maintain, and we would welcome the opportunity to discuss this matter further with you. Please contact Jeff Stogner at jstogner@vtaig.com so we can address your concerns directly.

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