Crest Nissan of Frisco

Mr Truong was very helpful from the moment I pulled in for my 5000 mile maintenance service. He greeted us, registered my appointment, checked to see if I had any additional money saving plans, made sure for my 5000 mile maintenance service. He greeted us, registered my appointment, checked to see if I had any additional money saving plans, made sure that we were comfortable while we waited, kept in touch about the status of our service through text, during check-out, he provided a coupon and even gave me a beautiful, purple inl pen!!! I love the professionalism of Crest Nissan!!! More

Amazing service by Bryan at the dealership. My car buying experience was really smooth and quick. My car buying experience was really smooth and quick. More

I contacted Nissan Customer Care about warranty service on peeling paint and they confirmed that my paint was under warranty and asked that I take my truck to Crest Nissan. It's currently been there for 3 on peeling paint and they confirmed that my paint was under warranty and asked that I take my truck to Crest Nissan. It's currently been there for 3 weeks with no resolution, or plan of action. My service advisor actually disappeared for a week and wouldn't respond to my inquiries, I was finally able to get ahold of him yesterday and he told me that they don't have any information but that they would be getting a body shop estimate the next day (today). I felt the lack of communication and lack of progress after 3 weeks called for an explanation. I contacted the service manager, Derick Heckel but have yet to hear back from him. I don't believe this is the level of professionalism that should be expected from the Crest family of dealerships. In fact I'm actually very surprised. Anyway, since I can't get ahold of anyone that can give me an answer, I'm turning to DealerRater in the hopes that SOMEBODY in this dealer group will try to give me an answer. More

We just purchased our fourth Nissan and this was probably our best overall experience. Our salesperson, Keyon, was knowledgeable, patient, and courteous. Our interaction with the sales manager was also out our best overall experience. Our salesperson, Keyon, was knowledgeable, patient, and courteous. Our interaction with the sales manager was also outstanding. I would definitely recommend trying this dealership first! More

We had a great time at the dealership yesterday. Kaylon made us feel comfortable about going over all of our options, he wasn't pushy and overall we got the genuine sense that he wanted to help us g Kaylon made us feel comfortable about going over all of our options, he wasn't pushy and overall we got the genuine sense that he wanted to help us get the best deal we could get. He listened to everything we wanted, we told personal stories and felt like we were given enough space to look at each car and make our decision. The finance guy was excellent as well. Extremely professional and friendly. Overall we can see ourselves going back to the dealership for a future trade in or new car sale. More

Roy Smith was an excellent service advisor, took care of my Nissan Ariya very professional and friendly. my Nissan Ariya very professional and friendly. More