Crest Ford
Flat Rock, MI
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I am Totally Thrilled with the fabulous service I received on my F-150. They went over and above Quality Repairs!! I highly recommend using Crest Ford for all your repairs. Excellent!! Bill kept us received on my F-150. They went over and above Quality Repairs!! I highly recommend using Crest Ford for all your repairs. Excellent!! Bill kept us informed on the progress of work. Chris and Conner were Awesome!! More
Brought my 2024 Bronco Wildtrak deluxe 2 dr in for service. Oil changed was promptly accommodated so then drove over to the write up area for a recurring issue. Scheduled next day appointment. Brought service. Oil changed was promptly accommodated so then drove over to the write up area for a recurring issue. Scheduled next day appointment. Brought in said vehicle for inspection to find the issue. Part was ordered and install scheduled. Part promptly arrive in a day. Came in for the repair.. Technician quickly made the repair, checked all systems and levels .. issue resolved under warranty with my cost of a part. FREEDOM, my named Bronco is bucking and raring to roam. Thank you to the entire Service Team from write-up to the Technician to the supplier of coffee to the Cashier. Crest is my small town Big Service Ford Dealer. Craig C Morgan / my Grandson, Cameron, agrees too. More
Customer Service was excellent my Salesman Ken in used cars was the best would recommend anyone who’s looking to buy a car to go to Ken in Used Cars cars was the best would recommend anyone who’s looking to buy a car to go to Ken in Used Cars More
We didn't realize that we were going to be made the fool of for our April 1, 2025 purchase of a 2017 Ford Escape. Less than two weeks later the engine blew on us. Although Crest was nice enough to offer u of for our April 1, 2025 purchase of a 2017 Ford Escape. Less than two weeks later the engine blew on us. Although Crest was nice enough to offer us a small amount of money, it was a small fraction of the cost of the new engine we needed to put in. Once we got the car back from our mechanic, new engine and all, the turbo went out. Got it back and then the compressor needed to be replaced. Now for the joke: the transmission is going! And Ford will not help us. So disappointed. More
My salesman was the best and went above and beyond. Dealing with Finance was easy and they took time to explain things. I couldn't be happier with my experience at Crest Ford Flatrock. Dealing with Finance was easy and they took time to explain things. I couldn't be happier with my experience at Crest Ford Flatrock. More
Were greated at door and a salesman was available. He understood are questions and showed us what inventory was available. We decided on a vehicle and explained financing options. When we picked up ve He understood are questions and showed us what inventory was available. We decided on a vehicle and explained financing options. When we picked up vehicle he explained features on vehicle screen and phone APP.Only think he didn't explain the charging procedure. We signed a serries of financial documents with finance manager.Including a document that we owed noth more. The day we picked up vehicle we were told there was an additional $160 charge. We asked about the Federal EV Credit and were told we would have to apply for it on our own. Researching the program I learned that a dealer selling a qualifed EV vehicle coul deduct the credit from sales price. This would have reduced monthly payments and simplifed my 2025 IRS filing. More

