Crescent Ford

My experience at Crescent Ford was phenomenal! I walked on the lot just looking for guidance and hoping to get some answers on the New F150s. The lot had low inventory due to the chip shortages but I worke on the lot just looking for guidance and hoping to get some answers on the New F150s. The lot had low inventory due to the chip shortages but I worked directly with salesman Jerry Bowen for about 2 weeks to locate a truck at a dealership near Charlotte, NC. Jerry was able to make the magic happen and have them swap for something on the Crescent lot. Jerry is very flexible to work a deal over phone calls, texting, and emails without hesitation. I talked to many dealerships that wouldn't do that at all and easily lost my business. The truck was my dream truck and it would not have happened without Jerry and the team at Crescent! Would recommend that anyone looking for a new or used vehicle work with the Crescent team. More

My husband and I drove 1.5 hours to buy a car from here. We’ve researched for weeks and this one was looking like it was the one. So I messaged them and were back and fourth with them. It wasn’t as fast as We’ve researched for weeks and this one was looking like it was the one. So I messaged them and were back and fourth with them. It wasn’t as fast as I was hoping as we were in a time crunch. We submitted the pre-approval form and that’s when Sam our salesmen saw everything that was being talked about. So he called me and said I just seen your paperwork and asked what I was looking for. He worked with me and heard what I was telling him. He pushed our papers to a bank AT CLOSING time and got us where we wanted. So we said we’ll make the drive tonight if that’s ok with you. Sam, Austin, and Kim(finance lady) stayed after hours to wait on us so we could buy our car! They were the friendliest salespeople we’ve ever met! When I say they were HONEST people, I mean it. They were straight up honest with us throughout this process. They helped us get things out of our trade vehicle and into the new one! They were the best group of people we have ever worked with with buying a car! I highly suggest them and this dealership! More

Jerry and his team were a fantastic help when trading in for my new vehicle! Even after not realizing that there was another model on the floor that I fell in love with immediately, they made changing the p for my new vehicle! Even after not realizing that there was another model on the floor that I fell in love with immediately, they made changing the paperwork (pre-signed) SO seamless and even stayed open after closing to make sure I fully loved my new ride! Jerry listened to what I asked for in a vehicle, and he delivered! Absolutely would work with him again. Sam and Dee made us feel like we were right at home with keeping us comfortable and even taking an interest in what my husband and I enjoy to do on our weekends. You cannot go wrong working with these folks! More

Wonderful car buying experience! Worked with Jerry, great guy, no pressure but super helpful when needed (as it should be). Bought a 2015 Ford Edge Sport with super low miles. Love my choice. The process cou guy, no pressure but super helpful when needed (as it should be). Bought a 2015 Ford Edge Sport with super low miles. Love my choice. The process couldn't have been easier. More

What a WONDERFUL car buying experience! Our first visit to Crescent Ford. Jerry Bowen was so helpful, knowledgeable, provided excellent customer service. We would definitely buy from Jerry Bowen at Crescen to Crescent Ford. Jerry Bowen was so helpful, knowledgeable, provided excellent customer service. We would definitely buy from Jerry Bowen at Crescent Ford again. Thank you! Thank you! More

Jerry has been great through the entire sales process! This is actually the second vehicle we have purchased from him. The first was an Expedition and now a 2021 F150. I was pretty specific about what I w This is actually the second vehicle we have purchased from him. The first was an Expedition and now a 2021 F150. I was pretty specific about what I wanted the new truck to have and Jerry assisted with placing a factory order and leading me through the process. I would definitely buy from him and Crescent Ford again. More

Just bought a new F-150 at Crescent Ford from Sales Manager Sam. Sam was quick to help and replied to all of my questions promptly. He also worked very hard to find me the right financing. Sam and the Manager Sam. Sam was quick to help and replied to all of my questions promptly. He also worked very hard to find me the right financing. Sam and the team at Crescent Ford are fantastic. More

Beware service department. Very dishonest. Get 2nd opinions before you agree to anything. Do not trust them. Believing them was worst mistake I ever made. Car is in worse shape than it was before I t opinions before you agree to anything. Do not trust them. Believing them was worst mistake I ever made. Car is in worse shape than it was before I took it and they do not stand behind their work. They make up more lies to cover the first ones. More

We love Sam...Always helpful and always takes good care of us! We always leave there happy! Really takes his time with us and always trys to find the best deal for us! of us! We always leave there happy! Really takes his time with us and always trys to find the best deal for us! More

This was one of the best buying experiences we have ever had! We felt like family by the time the deal was made! I would definitely recommend them to others. We will purchased from them again! We even pl had! We felt like family by the time the deal was made! I would definitely recommend them to others. We will purchased from them again! We even plan to drop by to say hello and we live an hour and a half away. How many times can you say that about complete strangers who treat you like family? Kim and Sam were amazing! Nate did a great job with the sell and was very patient while I made my decision on which vehicle I wanted. Excellent customer service More