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Crain Kia of Conway - Service Center

Conway, AR

4.6
839 Reviews

839 Reviews of Crain Kia of Conway - Service Center

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January 25, 2024

Service dept went out of their way to help me, even without an appointment when my check engine light was on and the car would barely run More

by CAMPBELL8735
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ in service
January 25, 2024

Great Customer Service. Professional and Friendly. Highly recommend this dealership for Sales and Service. They are prompt and responsive to my needs and concerns. More

by marthajkimbrough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie York, Johnny, & Darian Hill
January 24, 2024

TJ was awesome, very accommodating and pleasant to deal with. I was very glad when he told me how long it would really take. More

by klajewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ in service
January 24, 2024

Representative was extremely polite and informative. He kept me updated on progress of service. Pleasant waiting area More

by potrassler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
January 22, 2024

So for the service has been on time starting and finishing. They are patient with my fumbling to get out. More

by SALLYHALLSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micah Rhodes
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2024

The team was friendly and courteous. The location was clean. TJ was very informative of the work being done on my vehicle. The salesmen working were also nice and made sure I didn’t need More

by SHANNONSPARROW17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ from the Service Department
January 18, 2024

Always a great experience at crain Kia in Conway. Great service, never to long of a wait. Comfortable waiting area, and they wash my car, which always puts a smile on my face. Bought my kia sorento t More

by sherriephillips36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Cofield
January 16, 2024

This is a fantastic Kia dealership. They do great work. The staff is friendly as well. More

by PAMELA.DAWKINS53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lesia Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2024

Jeramie York always helps me out! Excellent customer service! Time efficient and great hospitality! Thanks More

by Ron Fuller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine York
January 11, 2024

Good experience all around as our needs were met and the service was performed as expected. More

by phogue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
It was the service department. I don't know who it was
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