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Courtesy Chrysler Dodge RAM of Superstition Springs - Service Center

Mesa, AZ

4.3
313 Reviews

313 Reviews of Courtesy Chrysler Dodge RAM of Superstition Springs - Service Center

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June 24, 2022

Great service from Matt Brown. Matt got my vehicle in and had major repair done in the same day,due to the fact I needed the vehicle for a possible family Emerency. Courtesy dodg More

by Vaporize04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2022 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you for your 5 star review! Pleased to hear Matt was able to attend to your vehicle right away and that you have always received excellent service! We appreciate your business and hope to serve you again in the future! Regards, Courtesy Chrysler Dodge Jeep Ram Superstition Springs

June 15, 2022

Nikko in the parts department was awesome! Great customer service, friendly and got me just what I needed! Thank you More

by Kimdaley2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikko parts dept
Jun 15, 2022 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Courtesy CDJR of Superstition Springs. Thank you, and have a fantastic day!

May 25, 2022

Parts Department personnel always meet you with a smile Always willing to help and answer question and if they don’t know the answer they always know who to go to to find the answer. I will always use your More

by Ronandannstone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Parts
May 26, 2022 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Hi, we appreciate your positive review about your recent experience with us! Thanks for the recommendation, and have an amazing day!

May 27, 2022 -

Ronandannstone responded

Parts department personnel are always meeting you with a smile and very knowledgeable when it comes to finding the parts you need. Thank you.

Jun 01, 2022 -

Ronandannstone responded

Great personnel.

May 20, 2022

They listen to the problems I was having and fix them pretty quick the only problem is everything is so expensive these days More

by bgsmith1228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Tapia
May 21, 2022 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you for the review and for your feedback. It's good to know our team listened and got your vehicle fixed in a timely manner. We understand your sentiment as everything has become more expensive in this day and age. From your Courtesy Cares Team.

May 17, 2022

Aaron Zeno, my service advisor was personable, knowledgeable, and efficient. My Chrysler Pacifica had a software recall which was fixed. My auxiliary battery was not charging. He was able to find More

by M
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Zemko
May 19, 2022 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you M for your 5 star review, and the shout out to Aaron. We appreciate your business and the recommendation and look forward to working with you again. We are happy you chose Courtesy and Aaron went above and beyond your expectations. Kindly, Courtesy Chrysler Dodge Jeep Ram Superstition Springs.

May 04, 2022

Mac Beaudette is an honest, reliable, and friendly guy. I highly recommend him and this location! More

by KarleyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mackenzie Beaudette
May 07, 2022 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you for your 5 star review! Happy to hear Mackenzie was able to assist you in the purchase of your vehicle! We appreciate your recommendation and hope to serve you again in the future! Regards, Courtesy Chrysler Dodge Jeep Ram Superstition Springs

April 28, 2022

Fast, friendly service. Did the requested maintenance work without trying to upsell me to other "needed" repairs. More

by Mark D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Brown
Apr 30, 2022 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you for your 5 star review! Happy to hear you were satisfied with the maintenance work done on your vehicle! Hope to serve you again in the future! Regards, Courtesy Chrysler Dodge Jeep Ram Superstition Springs

April 22, 2022

Absolute nightmare! After eight days I had to get my truck, still not fixed. My truck is my income, I took a $4000 loss. More

by Jtldirt
Recommend Dealer
No
Employees Worked With
Stephen Tapia
Apr 22, 2022 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Raymond, I am very sorry to see your review and I apologize that you had such a poor experience with our service department. What you described is not acceptable for our business practice and not the way we want our customers to be treated or perceive our team. Courtesy has much higher standards for customer service, so I am glad you brought this to our attention as we need to address our team. I look forward to speaking with you directly about this matter. We value your business and want to ensure we improve to better help you and all our valued customers. Best Regards, David Duffey Customer Relations 480-293-0236 dduffey@courtesyauto.com

April 16, 2022

I set up an appointment. Everything was right on time. I was promptly directed to my service rep (Marvin) and he addressed my auto needs and made recommendations based on my More

by H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I wish I had other names., Marvin Bolanos
Apr 17, 2022 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you for your 5 star review! Happy to hear Marvin along with the rest of the Courtesy team were all able to assist you in the purchase of your vehicle and addressed your auto needs! We appreciate your business and hope to serve you again in the future! Regards, Courtesy Chrysler Dodge Jeep Ram Superstition Springs

April 13, 2022

Parts and service were a great help. Was in and out quickly and had a friendly staff. More

by Kamronwallace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Davidson
Apr 13, 2022 -

Courtesy Chrysler Dodge RAM of Superstition Springs responded

Thank you for your 5 star review! Glad to hear our staff were friendly and efficient! Hope to see you again in the future! Regards, Courtesy Chrysler Dodge Jeep Ram Superstition Springs

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