Courtesy Chevrolet

They found and repaired a major transmission problem, even though the "Check Engine" light had never come on. Prior to taking the car in for service, I had read online Chevy Cruze forums that discussed even though the "Check Engine" light had never come on. Prior to taking the car in for service, I had read online Chevy Cruze forums that discussed this or a very similar problem, but without a solution, so I wasn't sure they would be able to find or fix it for us. As it was, my wife no longer wanted to drive the car, because of the hesitation and delay in the transmission. We are very pleased with the results, and the car is running like new again. More

From the service received and complete desire to make sure I got into the vehicle I specifically wanted is the main purposed I rated all 5s(Great)...Kudos to Lamar Mclaughlin for his energetic and positi sure I got into the vehicle I specifically wanted is the main purposed I rated all 5s(Great)...Kudos to Lamar Mclaughlin for his energetic and positive approach and strive to not give up at getting my now purchased Dodge Magnum when the deal almost didn't happen (Bank & down payment issue)...the moment he was introduced as my salesman I could tell that this is a guy that loves his job, and one of the main reason why I will refer as many of my friends that are looking to buy...I would recommend that all car dealerships should have at lease 1 Larmar Type salesman. I also appreciate the service quality that was provided to me by Courtesy Chevrolet I felt very at home outside and inside the dealership, very clean and just like the name...truly Courtesy. I look forward to future service trips (Oil changes ETC.) Gabriel Brown Satified Customer. More

Kelly responded by phone almost as soon as my name went out on the internet. I was ready to test drive a car and made arrangements to come in the next day. I thought I wanted an Impala or Malibu but ended out on the internet. I was ready to test drive a car and made arrangements to come in the next day. I thought I wanted an Impala or Malibu but ended up leasing a 2013 Malibu Eco. I love that car. I haven't had it for 2 months and have almost 5000 miles on it. It is great Kelly made the whole buying and test driving experience great. It was the best car buying experience I have ever had. The little bit of the service dept that I saw was great too, as were the follow up calls. OnStar is wonderful. Better than any GPS system I never expect to be lost agaon. I would hightly reccommend Kelly Hanes and the Courtesy dealership to any one More

Today was my second trip to the dealership for the same service. It was not their fault that I was back. On 6/7 I went in to get the drivers side power mirror repaired/replaced and the Radio/6 CD player re service. It was not their fault that I was back. On 6/7 I went in to get the drivers side power mirror repaired/replaced and the Radio/6 CD player repaired/replaced. Tim Jackson went out of his way to find a replacement audio unit locally so I wouldn't have to make a second trip. The mirror was replaced and worked perfectly (heated/auto dimming/turn signal/power adjust and power fold). The radio was replaced and worked great but when I tried to eject the CD which the tech had been kind enough to remove from the broken unit it was stuck in place. Tim was able to work it out of the unit but obviously it was not right. He was very apologetic but it wasn't his fault that the unit was defective from the factory. He ordered a new unit and we made an appointment for today, 6/14. Today I was in and out in less than an hour with a new working audio unit and Tim had on his own had some cosmetic repairs done to the burled walnut that surrounds the audio system. Looks great. Oh yeah, they also washed the truck. It's great service like this that will keep me coming back to Courtesy Chevrolet. I know that when I take my truck in for service I'll get what I need, with no extras being pushed on me, and I'll be dealt with in a professional, fair and friendly manner. What more could anyone ask? More

For years we have been coming to service our Chev. cars at Courtesy Chevrolet. The reasons are: 1. good quality technical reapirs / maintenance, 2. Mr Tim Jackson customer care, 3. rates are some what pric at Courtesy Chevrolet. The reasons are: 1. good quality technical reapirs / maintenance, 2. Mr Tim Jackson customer care, 3. rates are some what pricey, but worth it. Mr Tim Jackson is a fantastic customer representative, very knowledgable, professional and understands how to "delight" customers. He is an asset to Courtesy Chevrolet in keeping customers coming back to the dealership. Thank you, S. Tan More

When I took my Equinox in for its checkup, I was shuttled to Sky Harbor for a weeklong business trip. Upon my return, a phone call to Courtesy got me picked up 16 minutes later and my luggage and I were shut to Sky Harbor for a weeklong business trip. Upon my return, a phone call to Courtesy got me picked up 16 minutes later and my luggage and I were shuttled back to retrieve my fully serviced, clean and shiny auto. As a former Jaguar and Cadillac owner, I never got such an impressive service experience. More

I did fly in from California to Arizona to purchase my family Chevy Traverse and once I got there, the SUV I was promised for sale was not there! So, they proposed another new car instead but i went in to family Chevy Traverse and once I got there, the SUV I was promised for sale was not there! So, they proposed another new car instead but i went in to purchase a pre-owned car. After many hesitations, I did buy the new car that was shipped to me in Califonia with half empty of gas. Also, until this day, the gift card I was promised never arrived. And to top it all, Michael Chevrolet did not honor my first free oil change I was promised during the sales process...I did call and speak to both Eric S. and Jason C. about the issues and I was only getting the turn around... More

Very friendly and attentive from the beginning. Their attention to detail was impressive when given details about what I was looking for in a new vehicle. attention to detail was impressive when given details about what I was looking for in a new vehicle. More

Excellant dealership to work with whether buying new vehicle which we did in January 2012 from Kirso or working w/repair shop and Tim Jackson to get the vehicles serviced, repaired or checked for travel vehicle which we did in January 2012 from Kirso or working w/repair shop and Tim Jackson to get the vehicles serviced, repaired or checked for travel. More

a very friendly guy, nice to work with. will definitely work with him again and will recommend!! Awesome experience up to the last minute. Great guy, he has assisted me throughout the process. Very very aw work with him again and will recommend!! Awesome experience up to the last minute. Great guy, he has assisted me throughout the process. Very very awesome guy. Never had the chance to argue especially with the price. They really give you a chance to have a choice on the rate. I got an awesome rate for 1.9% Yeheeeeeeeyyy!!!! More