Courtesy Chevrolet

Lamar is a true relational sales person. Not only was he great at helping get my 2012 chevy malibu but he looked out for my best interest in finding me a great car that fit MY budget. Most sales individuals great at helping get my 2012 chevy malibu but he looked out for my best interest in finding me a great car that fit MY budget. Most sales individuals are great in the beginning and during the sale, Not Lamar. He has kept in contact with me even now 3 months later just calling to see how things are going. I would recommend him and courtesy to anyone i know who is in the market for a car. More

It was a really good pleasure working with Lamar MClaughlin he well treated us and also helped with providing good customer service with looking for the car we're really looking for. I want to thank MClaughlin he well treated us and also helped with providing good customer service with looking for the car we're really looking for. I want to thank Lamar for his good customer service. More

My husband & I had come from another dealership that had treated us so rudely we almost called it quits. We decided upon our sons referral to stop in and see Courtesy Chevrolet. Upon arriving Austin Hul had treated us so rudely we almost called it quits. We decided upon our sons referral to stop in and see Courtesy Chevrolet. Upon arriving Austin Hulett greeted us and I have to say instantly he as amazing! He listened to what we were looking to achieve and asked many questions to make sure we found what we wanted. Austin took his time to show us what was available & what options we had. Once we decided what we wanted it was time to make the numbers come together. This is where we met George Salman. George came over and again listened to what we needed in order to make the purchase. He was amazing as he got us every rebate/discount possible to get us to where we wanted to be. Both Austin & George went above & beyond to not only make us feel comfortable and like we mattered but to ensure we were happy with out total experience with them. The gentlemen that did the financing portion which I am afraid to say I cannot recall his name right now but he was also fantastic! Overall we had one of the best experiences we ever have purchasing our truck!!! THANK YOU to Austin, George, and our finance guy!!! :O)We will be back in the future & will send whoever we can to Courtesy where they can be treated respectfully and have all options shown..... More

I started the search for a new car a few weeks ago trying different brands and models (ford, toyota, etc), and finally decided to try for a 2012 Chevy Tahoe that this dealership had available. I submitted a different brands and models (ford, toyota, etc), and finally decided to try for a 2012 Chevy Tahoe that this dealership had available. I submitted a request online and was answered by Steve Rimer. Steve was extremely helpful, not pushy, and polite throughout the whole process and I think that we came to a fair deal at the end. He answered all my questions promptly and accurately, and he provided a huge amount of information on the car I wanted to purchase. I would, and I will, definitely recommend this dealership to anyone, and I will personally recommend Steve as well. If all the salesmen are as good as he is, this dealership is in for the long run. Now I just want to enjoy my new 2012 Tahoe LS, and hopefully, the service department will be as good as the sales department. More

I completed an internet form regarding Camaro's. Steve contacted me right away and we scheduled a time to meet. Steve was very informative throughout the process without being "pushy". I enjoyed the pro contacted me right away and we scheduled a time to meet. Steve was very informative throughout the process without being "pushy". I enjoyed the process and his demeanor. More

A service advisor is supposed to work for the customer, not trying to hide the fact that the dealership has a special for exactly what I need and not tell me about it till after I singned the work order. A not trying to hide the fact that the dealership has a special for exactly what I need and not tell me about it till after I singned the work order. Also I asked for a prices of a missing hubcap and never got a price from my "service advisor" even after I asked for it multiple times. The best part is that I know that I got overcharged and I didn't get what I needed. After this rerview I did get contacted by the service department manager John Dunlap, he was verry friendly and listed to my complaint and assured me that this is not the experience he wants his customers to have. John agreed that I could have been charged less and he will talk to his service advisor about this, also he will make sure all my questions are answered. With this I would like to thank John for following up with me and resolving this issue. A now happy customer, thank you More

Our Experience at Courtesy was the worse possible!!!! Went down on a Saturday to work out a deal with special financing I brought them pay stubs and printed them bank statements to take to Herb in financ Went down on a Saturday to work out a deal with special financing I brought them pay stubs and printed them bank statements to take to Herb in financing. I decided to wait a night and talk to my husband about the deal... WELL the very next day I went down there to pick up my paperwork because another dealer had mad me a better deal! When I showed up I was told The man I had an appointment with never showed up that day! Then when I went to the tower to talk with an Ernesto He said he could not find it that it was lost. Finally a nice salesman tried to look for it....and then came back and told me nobody was in that office and I would have to come back the next day. I left and decided to call for further assistance... a very nice woman said she would be in Monday as well as the manager and salesman of the department I was working with so to come down and the would get it for me! I had to work that day so my husband went down they told him to wait in a waiting room while they looked..... WELL again they could not find anything and told him it was shredded!!!!! I thought that would be ridiculous I was there Sat, Sun, and now Mon. and it was shredded before we even deiced what deal to take. It was like turning away business????? I went down to talk to Herb he was Rude... I asked for him and he said if this has to do with pay stubs I CANT HELP YOU (who does that to a customer) Then he preceded to take a personal call on his cell phone! I asked the man next to me if he was serious? And if Herb was done with my conversation? That man said not sure he is on his phone!!!!REALLY?????? Finally after 3 days of this and Herbs call was over I asked for the owners info so I could contact him. I cant believe anyone one doing business here. Also I plan to never do or refer business here! More

My initial contact was on the Internet and within minutes after getting off, I had a phone call from Steve Rimer. He invited me to come in and look at some cars, and I did no. When I came in to the dealersh after getting off, I had a phone call from Steve Rimer. He invited me to come in and look at some cars, and I did no. When I came in to the dealership I did not intend to purchase a car; this was to be my first stop to look at several brands. Steve was extremely patient and knowledgeable. We test drove three different models and he answered all my questions without hesitation, including the type of discounts or promotions that would be available with each. When I wavered about the selection he offered to continue test driving additoinal models. After I selected a model, we went through the invoices of available stock to find one that matched my budget and my desires. I ended up with a model, color, equipment and price that I couldn't be happier about.I never felt pressured or uncomfortable but just that St3eve was trying to be as helpful as possible. The day after I picked up the car, Steve called again to make sure I didn't have any questions about the car. I have purchased new Cadillacs for many years and my last car was a new Mercedes Benz. I would say Steve's performance exceeded anything I have experienced in the past. More

Courtesy Chevrolet takes my extended warranty, no problem. Mr. Jackson takes the time to listen to my list of things I want them to take a look at, asks for clarification and is specific about what w problem. Mr. Jackson takes the time to listen to my list of things I want them to take a look at, asks for clarification and is specific about what which items will or will not be covered by the extended warranty. There were no surprises with the cost of the service when I arrived to pick up the vehicle. I am always treated well and fairly. This is a nicely run family-owned business! More