Courtesy Chevrolet
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,565 reviews
heather was very friendly, knowledgable, and helpful overall i was very pleased with her ability to help me obtain a new vehical!!! In the future i would recomend heather to all my friends and family wh overall i was very pleased with her ability to help me obtain a new vehical!!! In the future i would recomend heather to all my friends and family when they are ready to purchase a new vehical!!! More
I came in expecting the worse since it was a big dealership. "NOT APPROVED" was all I was thinking about given the size of dealership. All my previous vehicles have been purchased by smaller used d dealership. "NOT APPROVED" was all I was thinking about given the size of dealership. All my previous vehicles have been purchased by smaller used dealerships. I was pleasantly surprised on how helpful our sales guy was towards finding what we were looking for. Without a doubt, i would recommend this dealership to all my family and friends. This is the place I will definetly continue to come from now on. From the first initial phone call that was placed into your dealership inquiring about a vehicle the experience was awesome. Great Job!!! Frankie & Ivan BIG THANK YOU!!! More
My experience with Kevin was the easiest and non stressful auto sale that I've ever experienced, I left there feeling confident in the purchase And also in financing , he wasa great gentleman to w stressful auto sale that I've ever experienced, I left there feeling confident in the purchase And also in financing , he wasa great gentleman to work with and made it as easy as shopping in a mall, out of all my experience with purchasing a vehicle , this was the best by far stress free!!!!!!!!! Karen Morande More
I worked with ivan on getting me a car he was great at what he did I recommend him to friends and family and coworkers is very nice and very respectful and very good at it up what he did I recommend him to friends and family and coworkers is very nice and very respectful and very good at it up More
My Girlfriend and I went out to the giant tent sale in March and was just going to look. Well we fell in love with a silver Equinox. Ok Cool!!!!!!! Well everything seemed ok then we found out that th March and was just going to look. Well we fell in love with a silver Equinox. Ok Cool!!!!!!! Well everything seemed ok then we found out that they demanded to have a co-signer. My name was taken completely off of the paperwork and Karleens' mothers' name was put on. But in the typing, someone put the co-signer has the number one person on this account. Now Karleen nor I can do nothing without her mother coming in from Apache Junction just to deal with you folks. We were told that we would get a ticket for a free tank of gas for taking a survey. A month later we got the survey. As of July 31, 2012, we haven't seen anything for a drop of free gas from Courtesy. Everytime we call. we get voice mails. No one returns our calls. So far, all promises that Courtesy Chevrolet has made has been a complete and total lie. I have been talked out of taking the Equinox to a different dealership and trading this off. Everytime something has to be done with the car. we have to have Karleens' mother come in from Apache Junction. She told us, that the next time she will have a few of the TV stations with her and broadcast just what you all have done to us. How many other people have you done this to??????? Jerry Ericksen zeuser89@hotmail.com More
We knew we would be buying a truck soon, but were not sure if it would be a Ford Escape or a Chevy Colorado. The sales people were available, but not aggressive. The sales men were knowledgeable and hone sure if it would be a Ford Escape or a Chevy Colorado. The sales people were available, but not aggressive. The sales men were knowledgeable and honest. We were looking for a used truck, but were told the one they had was not ready to be sold yet. They showed us a new Colorado to help us decide between the Ford and the Chevy. We liked the new Colorado, but it was out of our price range. By this time the used Colorado was ready to be seen. We were allowed to look at the truck as long as we wanted. We were offered to drive the truck, but not rushed. When we were ready to drive the truck, our sales man understood we need to listen to the truck and was considerately quiet until we returned to the lot. We were quoted a price at the beginning of the test drive and that price was honored when we began the purchasing process. We were given a fair trade in value for our older truck. The people in finance were very helpful and tailored everything to our needs. When we had problems locating the title for our old truck Lucy helped us and made it so easy to contact our lender for the needed paperwork. Since then I have been in a couple of times to ask questions and your employees Lamar, Lucy, and Herb still remember my name. Rodger from custom parts even helped us to choose a bed-liner and shell for our truck. This dealership has a small community feel in the middle of Phoenix, AZ. We will continue to service our new purchase at Courtesy Chevrolet. More
Our experience was very pleasant. Each of these people were pleasant to talk with. Eric was fun and knowledgeable, & able to answer all our questions. He promptly followed up on our appointment to have th were pleasant to talk with. Eric was fun and knowledgeable, & able to answer all our questions. He promptly followed up on our appointment to have the window tinting, Striping & detailing done, and brought me home while the work was done. He also made sure the recall was taken care of while the car was there so we did not have to make a second trip. He was eager to explain the Sirrus system & Onstar features. Stephen kindly brought the car home when work was finished and explained all that was done to my husband. Tim & Martha in finance were also very pleasant even though it was after 9 p.m. More
I recently purchased a 2012 Chevrolet Silverado from the Big C, Courtesy. After speaking with several dealerships in the area, I found that Courtesy Chevrolet had the lowest price in town. When the vehicl Big C, Courtesy. After speaking with several dealerships in the area, I found that Courtesy Chevrolet had the lowest price in town. When the vehicle was delivered it was more than I expected. The sales staff is excellent at following up with you and I would purchase a vehicle from this dealer in the future. More
Ivan and Russell were the best. they helped us get the majority of the deal done via phone and fax so that we were in and out with a great car. we had to drive two hours to get there and they worked late majority of the deal done via phone and fax so that we were in and out with a great car. we had to drive two hours to get there and they worked late to get us squared away. It was a great experience and would recommend these guys to anyone!!! customer for life. More
I spent hours at a dealership in North Phoenix trying to help my cousin purchase a car they advertised on the radio. Only to find out the car was really 10k more than the advertised price!! After this exper help my cousin purchase a car they advertised on the radio. Only to find out the car was really 10k more than the advertised price!! After this experience I was very reluctant to step foot on another new car lot. I called Courtesy and luckily for me, Kelly Hanes answered the phone. Kelly was very patient with me. Kelly listened to me complain about the bait and switch I had experienced at the other dealer and made it very clear to me that I would receive a different experience at Courtesy. She was right!! Kelly is that hard to find new car sales person who actually listened to what I had to say; not just wait for me to stop talking in order to tell me all the reasons I should buy her car. Kelly was very knowledgeable, respectful, and attentive. She answered all my questions and handled my concerns with ease. We did purchase a 2012 Chevy Cruze from Kelly and Courtesy Chevrolet. My cousin is thrilled with her purchase and we both really appreciated the professionalism with which Kelly handled the transaction from start to finish. More