4,432 Reviews of Courtesy Acura - Service Center
service dept/staff They were very attentive and professional in resolving service requests as expected. I have been here since 2004 and the service when needed has alw They were very attentive and professional in resolving service requests as expected. I have been here since 2004 and the service when needed has always been outstanding. If I buy a third Acura, this would be a large part influencing my decision. More
Excellent service I went in for a emergency battery replacement and they took care of me fast so I can make My next appointment . Thank you very much I went in for a emergency battery replacement and they took care of me fast so I can make My next appointment . Thank you very much More
Great customer service Matt was helpful, timely and professional. We examined the options and selected the one that best met my needs. Car was ready when he said it would be Matt was helpful, timely and professional. We examined the options and selected the one that best met my needs. Car was ready when he said it would be. More
Fantastic Experience!! Courtesy Acura never disappoints! They are honest, their customer service is top notch and I wouldn't bring my car anywhere else after finding them!! Courtesy Acura never disappoints! They are honest, their customer service is top notch and I wouldn't bring my car anywhere else after finding them!! More
Excellent service Service provided at Courtesy Acura is great! I was taken before my appointment and my car was ready within an hour. My car was washed and cleaned and Service provided at Courtesy Acura is great! I was taken before my appointment and my car was ready within an hour. My car was washed and cleaned and looked great! As always, a bottle of cold water and peppermint patty was there waiting. I would only use this dealership for a new Acura and service! More
I Feel Like Royalty! Courtesy Acura service is beyond outstanding! I've always been very pleased with their work on my multiple Acuras -- they're professional, polite, kno Courtesy Acura service is beyond outstanding! I've always been very pleased with their work on my multiple Acuras -- they're professional, polite, knowledgeable, and fast! And waiting for service at Courtesy is like a spa day... Have a cup of coffee. Have a cookie. Chill on the comfy leather furniture and watch tv. But today they took it to a whole new level! Their valet service is just too good to be true. I scheduled online, they confirmed via email and text, they let me know they were on the way, they picked up my car, they called me within an hour to review what they were going to do, they called me when it was done, and they brought it back. It was the most luxurious experience, and I felt like a duchess! This is a dealership like no other. From the immaculate showroom floor to the wonderful sales team to the expert finance staff to the so-clean-you-could-eat-off-the-floor service area, it's simply fabulous. More
Issues corrected by Randy! We ran into some initial road bumps during our first vehicle service with this dealership, but were able to receive great resolution service from Mat We ran into some initial road bumps during our first vehicle service with this dealership, but were able to receive great resolution service from Matt Sheridan and Randy Bennett who were able to make things right by providing excellect customer service. Our vehicle is now back on the road and running great! More
My Acura Service I am pleased with the service I received at the Courtesy Acura, South Broadway. My consultant was nice and took time to listen to my needs and explain I am pleased with the service I received at the Courtesy Acura, South Broadway. My consultant was nice and took time to listen to my needs and explained the procedures and protocols. I had a pleasant experience. More
Friendly and Professional Team Always courteous and professional. I trust that when they say the service will be complete that it will be. Loaner cars are always appreciated! Satff Always courteous and professional. I trust that when they say the service will be complete that it will be. Loaner cars are always appreciated! Satff is always friendly. More
Service Matt Sheridan is great, friendly and kept me updated on my car. The team is helpful and always willing to help. Great job by all Matt Sheridan is great, friendly and kept me updated on my car. The team is helpful and always willing to help. Great job by all More