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4,432 Reviews of Courtesy Acura - Service Center
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August 11, 2018
Service Department Courtesy is a quality dealership and the service department as a whole is good . However, they continuously overbook appointments and when your car is Courtesy is a quality dealership and the service department as a whole is good . However, they continuously overbook appointments and when your car is supposed to take 1 day it always takes longer. Also I suggest that when all service people are out of the office they leave a message on their voice mail and email. I Chris Smith was very helpful and occamidating More
by pattiepm
Employees Worked With
Connor Thomas, Chris Smith
August 10, 2018
Sdervice Alec and the rest of the team give great service and consideration to their customers situations. Quality and i of work has always been excellent. Alec and the rest of the team give great service and consideration to their customers situations. Quality and i of work has always been excellent. More
by LSANTORNO
Verified CustomerEmployees Worked With
Alec Ernce
August 09, 2018
Service Environmental charges should be provided as part of the quote - recent was over $40. Multipoint should be complete when told vehicle ready. Thanks f Environmental charges should be provided as part of the quote - recent was over $40. Multipoint should be complete when told vehicle ready. Thanks for loaner. More
by p_xy
Employees Worked With
Eva-Maria, Alec Ernce
August 09, 2018
Luxury experience with the real pro group This service department like a family to me. They treat me professionally offer only the service my car needs and have been displayed a true team work This service department like a family to me. They treat me professionally offer only the service my car needs and have been displayed a true team work. Once again, Alec and Connor saved the day. Thank you gentlemen. A Mercedes service for a Honda pricing tag! Well done. More
by IRONDON17
Employees Worked With
Randy Bennett, Connor Thomas, Alec Ernce
August 09, 2018
Top service at Courtesy Acura This is my second service trip to Courtesy Acura for my MDX, both normal oil changes and recommended maintenance trips. The service was top notch - fr This is my second service trip to Courtesy Acura for my MDX, both normal oil changes and recommended maintenance trips. The service was top notch - friendly, helpful, quick and readily attentive to my time at the dealership. Over the years I've used my service departments at multiple car dealership and Courtesy Acura is easily the best. More
by Keith
Employees Worked With
August 09, 2018
Profession Alec was very profession, friendly and especially very clear on what work was going to be done and the cost. Upon returning to get my car, Alex went Alec was very profession, friendly and especially very clear on what work was going to be done and the cost. Upon returning to get my car, Alex went over the bill completely explaining everything and I was in and out in a very timely manner. I was very pleased with how Alec handled everything but you need to read below! ANOTHER NOTE: I find it difficult to call in and get an appointment. I left a message two days in a row with no call back and finally on the third day I got a live body. Courtesy needs to evaluate this problem if they want to keep their customers. Once I arrived service was excellent but I was ready to look elsewhere for my service prior to that! More
by jshallacy
Employees Worked With
Alec Ernce
August 09, 2018
Excellent Service We have been long-time customers of Courtesy Acura. We are so impressed with the professionalism of all of the employees. We are always treated with We have been long-time customers of Courtesy Acura. We are so impressed with the professionalism of all of the employees. We are always treated with respect and Alec does a great job explaining the services provided! Excellent service as usual! More
by RedHotMDX
Employees Worked With
Alec Ernce
August 09, 2018
recommend this service to every one This is my second service trip to Courtesy Acura for my MDX, both normal oil changes and recommended maintenance trips. The service was top notch - fr This is my second service trip to Courtesy Acura for my MDX, both normal oil changes and recommended maintenance trips. The service was top notch - friendly, helpful, quick and readily attentive to my time at the dealership. Over the years I've used my service departments at multiple car dealership and Courtesy Acura is easily the best. Adi More
by Qttolna
Employees Worked With
Alec Ernce
August 09, 2018
Excellent place Everyone at Courtesy is super friendly and very helpful. The garage is immaculate in the seating area is wonderful. Your agent comes in and checks on Everyone at Courtesy is super friendly and very helpful. The garage is immaculate in the seating area is wonderful. Your agent comes in and checks on you and keeps giving you updates. More
by GALATI8722
August 09, 2018
Great first experience with service center This was my first visit to Courtesy Acura's service center for an oil change. Connor was very friendly and professional. The waiting room was pleasan This was my first visit to Courtesy Acura's service center for an oil change. Connor was very friendly and professional. The waiting room was pleasant. The detailed car wash was a bonus and even a mint! More
by ck44
Employees Worked With
Connor Thomas
