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Courtesy Acura
Littleton, CO
7,094 Reviews
Courtesy Acura customers will have peace of mind knowing that the price of their vehicle has been determined based on research from Cars.com, TrueCar, Edmunds, and KBB. We also scan the entire market to ensure a competitive Courtesy Price on all pre-owned.
A dedicated concierge technology expert to help sales and service guests with their technology questions. We will even come to your house if needed. We offer Courtesy Valet. Exclusively at Courtesy Acura. Complimentary pick up and delivery for service.. 3 month/3000 mile power-train warranty on all pre-owned vehicles up to 10 yr/150K miles. If you are unhappy with the vehicle you've purchased, we have a 5 day/150 mile exchange policy.
We understand that your time is precious. As apart of our luxury promise, we are proud to present accelerated service where minor vehicle maintenance will be completed within one hour. You will have peace of mind during longer services with one of our 60+ loaner cars to drive while we take care of yours. A shuttle vehicle is also available.
Our Product Specialist will provide our Courtesy Market Based Pricing and available financing options to help expedite your buying experience. There will be no running back and forth. Simple, transparent, and quick.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 7,094 reviews
November 24, 2020
Although the attitude and helpfulness of the staff is great, there are no expectations set on how long service will actually take. With an appointment, I waited 4 hours for my vehicle. The only updates I great, there are no expectations set on how long service will actually take. With an appointment, I waited 4 hours for my vehicle. The only updates I got were vague and useless. This is not the first time I’ve had to wait for much longer than expected after making an appointment. More
by JSMROFKA
Verified CustomerEmployees Worked With
Michael on service
November 24, 2020
Courtesy lives up to its name and also gives great service to Acura’s. Courtesy allowed me to work in its waiting area while my Acura was serviced. service to Acura’s. Courtesy allowed me to work in its waiting area while my Acura was serviced. More
by SANDRA_DUDLEY
Employees Worked With
David Weinberg
November 23, 2020
Answered all my questions and helped to ensure I understand what upcoming maintenance is needed. Both mikes were personable and well informed regarding the needs to maintain my car. understand what upcoming maintenance is needed. Both mikes were personable and well informed regarding the needs to maintain my car. More
by michael.traylor42
Employees Worked With
2 mikes in the service department. One from Illinois.
November 21, 2020
There was one big issue dealing with Courtesy. Namely, I was given an “out the door” price but when it came time to sign on the dotted line, the “out the door” price wasn’t really the “out the door” price.. was given an “out the door” price but when it came time to sign on the dotted line, the “out the door” price wasn’t really the “out the door” price...even though it was in writing on their own worksheet. Bait and switch, or just a misunderstanding? I have my opinion. I expressed my disappointment but no one from the management team has yet to call. There has been plenty of time to do so. My salesman was the shining light in this whole experience. More
by danswa737
November 20, 2020
Great experience from top down. Since I came to this dealership I have found that the personnel in sales, finance, service and support always make me feel welcome and valued. dealership I have found that the personnel in sales, finance, service and support always make me feel welcome and valued. More
by MDTCOLORADO
Employees Worked With
Zach Copwer
November 20, 2020
Excellent customer service. Wonderful team to work with. Highly recommended. Dennis and Joe were wonderful to work with. They made the entire process easy. Thanks again! Highly recommended. Dennis and Joe were wonderful to work with. They made the entire process easy. Thanks again! More
by kirstenpetermann
November 20, 2020
Vanessa is a pleasure to work with as a service advisor and made me feel welcome . Excellent customer service. Wonderful team to work with. Thank you! and made me feel welcome . Excellent customer service. Wonderful team to work with. Thank you! More
by gholland18
Employees Worked With
November 20, 2020
Matt gets high praise - he's a keeper - in general he did an excellent job of answering my questions and I had a lot of them to be fair - so give him a raise! My only constructive complain is when I texted h an excellent job of answering my questions and I had a lot of them to be fair - so give him a raise! My only constructive complain is when I texted him to pick up my car, to ask if he had a shuttle or a ride share, he never got back - I even called for an answer and he never got back. This was in the middle of the afternoon. I was not happy he never got back. But all in all I did greatly appreciate all the other answers I got from him! More
by paulsommer60
Employees Worked With
Matt Sheridan
November 19, 2020
Always a great service experience at Courtesy Acura. Matt Sheridan is very helpful and answers all of my questions. Ease of scheduling also a plus. Sheridan is very helpful and answers all of my questions. Ease of scheduling also a plus. More
by MEDSMKN
Employees Worked With
Matt Sheridan
