Country Club Chrysler Dodge Jeep Ram
Clarksburg, WV
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12 Reviews of Country Club Chrysler Dodge Jeep Ram
I PURCHASED A DODGE CALIBER FROM THIS LOT. I HAVE TO SAY THAT THE SALES EXPERIENCE WAS FINE. HOWEVER I HAD AN ISSUE WITH WINDSHIELD WIPERS THAT WERE DEFECTIVE WHICH WHEN I PRESENTED THE PROBLEM I WAS TOLD T THAT THE SALES EXPERIENCE WAS FINE. HOWEVER I HAD AN ISSUE WITH WINDSHIELD WIPERS THAT WERE DEFECTIVE WHICH WHEN I PRESENTED THE PROBLEM I WAS TOLD THERE WAS NOTHING WRONG WITH THEM. I FILMED MY WIPERS NOT WORKING PROPERLY WHILE TRAVELING WHICH I PRESENTED. I WAS THEN TOLD IT NEEDED A NEW MOTOR FOR THE WIPERS. I ALSO HAD BRAKES THAT WERE MAKING A NOISE WHICH I WAS TOLD I DID NOT NEED NEW BRAKES I ONLY NEEDED THEM CLEANED. I WAS CHARGED OVER $100 DOLLARS TO HAVE THEM CLEANED. ONE MONTH LATER I HAD AN INDEPENDENT MECHANIC TO LOOK AT MY BRAKES AND WAS TOLD AND SHOWN THE BRAKES THAT WERE TERRIBLY WORN. I WAS ALSO TOLD THAT IT WOULD HAVE BEEN IMPOSSIBLE TO WEAR THEM DOWN THAT MUCH IN A MONTH. WHEN I WENT TO PICK UP MY VEHICLE AFTER THE MOTOR FOR THE WIPERS HAD BEEN REPLACED MY WINDSHIELD WAS CRACKED AND IT HADNT BEEN BEFORE THE SERVICE SHOP HAD THE CAR. THE SERVICE MANAGER DENIED ALL RESPONSIBILTY FOR THE CRACK. ALSO THEIR CLAIM THAT THE WILL TRANSPORT YOU TO AND FROM WORK WHILE THEY SERVICE YOUR VEHICLE IS ALSO NOT TRUE. YES I WAS TRANSPORTED TO WORK BUT I WAS PICKED UP BY A MECHANIC IN MY OWN CAR WHICH I HAD TO TRANSPORT BACK TO THE SERVICE CENTER USING MY OWN GAS. IT IS OBVIOUS THAT SINCE MY VEHICLE IS UNDER WARRANTY THAT I WAS NOT TREATED AS A VALUED CUSTOMER INSTEAD I WAS TREATED AS AN INCONVINENCE. MY SALES EXPERIENCE WAS FINE BUT DUE TO THE LOUSY SERVICE AT THE SERVICE CENTER I WOULD NEVER EVER PURCHASE ANOTHER VEHICLE FROM THEM AGAIN. DON'T GO HERE YOU WILL REGRET IT!!!!!!! More
I bought a new Jeep Liberty (aka. Dodge Nitro). I did not get a great deal, but it was want I wanted and was not that bad. When I drove it off the lot the Check engine light came on. I have had it back not get a great deal, but it was want I wanted and was not that bad. When I drove it off the lot the Check engine light came on. I have had it back to the shop twice and they could not get it fixed. I stupidly left some money in the vehicle that last time I had it in. It disappeared. I called and ask the owner to call me back and sent an email, I have not heard anything. I am sure some of the people there are honest, just not all of them. More