Corwin Toyota Colorado Springs - Service Center
Colorado Springs, CO
1,438 Reviews of Corwin Toyota Colorado Springs - Service Center
I discovered a screw stuck in my tire Monday morning and took it right to Fred! He was ready to repair it but noticed the indicators were showing I would need new tires soon. Liberty Toyota had extended a b took it right to Fred! He was ready to repair it but noticed the indicators were showing I would need new tires soon. Liberty Toyota had extended a buy 3 get one free deal and Fred got it finished in an hour and a half, alignment, balance and all. Since I was due back home immediately, They also provided a free ride home via LYFT, which was really nice! Straight home with no other stops. I really appreciate having a go to mechanic who knows me and my car and always goes out of his way to help me out! More
Excellent service. Great commication In for 30K service but mechanic located a engine coolant leak behind the engine block. Had to order parts. Pictures revealed that pipe had dent in i In for 30K service but mechanic located a engine coolant leak behind the engine block. Had to order parts. Pictures revealed that pipe had dent in it probably from manufacturer build. Dent eventually led to small leak. Kept me in the loop. Three days to fix. Appreciate the attention to detail by mechanic and ongoing commo from Gary Haines More
Fred always gives personalized service Fred Olsen always greats us with a smile, calls us by name and gets our vehicle right in and back out. Love his service and attitude. Fred Olsen always greats us with a smile, calls us by name and gets our vehicle right in and back out. Love his service and attitude. More
Friendly, careful, efficient dealership and service departme Always helpful and friendly service. Quality checks and recall checks without asking. Keeps you aware of any possible upcoming problems so that they Always helpful and friendly service. Quality checks and recall checks without asking. Keeps you aware of any possible upcoming problems so that they may be addressed. More
Improved service on a snow day In the past, I've encouraged this service center to improve their schedule management to reduce customer wait times on routine maintenance to under an In the past, I've encouraged this service center to improve their schedule management to reduce customer wait times on routine maintenance to under an hour. Well, they've done something about it. My latest service, which included an oil change, tire rotation, vehicle inspection, etc. was completed in under 45 minutes. Well done! Now, the snow may have had something to do with the improved times since there were very few customers there. But, I'm optimistic that Fred Olson is right when he says that this dealership is continually striving to improve their customer service experience. And, Fred is an excellent example of someone who cares about his customers. More
Brent and His Team Are Focused on Getting it Right I had brought our two Toyota vehicles in to have accessories work done on them at separate times. One ended up having a scheduling and parts issue, wh I had brought our two Toyota vehicles in to have accessories work done on them at separate times. One ended up having a scheduling and parts issue, while the other one had several issues after a lift was done on it. I am former military and a stickler for when its going to be done it's done and at that time within reason and communicated if it misses that within reason time. I am sure when they see me coming they are like, "He's back..." Despite me being me on what is probably the classic difficult customer, they always addressed my questions and were willing to come to a resolution on problems and figure out a way to get any issues resolved. Thank you for your customer service and thank you for your team of Shawna Freeman, Kodee Carpenter, and Zach Bubis. More
Always have had a great experience with the service department at Liberty Toyota Colorado Springs. Service advisor, Paul Reed, is wonderful- helpful, professional, and trusted! department at Liberty Toyota Colorado Springs. Service advisor, Paul Reed, is wonderful- helpful, professional, and trusted! More
Oil Change Fred has always been very helpful. The service department finished the job in record time. Over the years I have always felt good about the honesty of Fred has always been very helpful. The service department finished the job in record time. Over the years I have always felt good about the honesty of the people who I have dealt with, Fred being one of those I trust. More
Fred Olson is THE BEST! Fred takes great care of BOTH of our Toyotas! (And I've also taken my daughter's car to him on occasion.) I wouldn't trust anyone else to tell me what Fred takes great care of BOTH of our Toyotas! (And I've also taken my daughter's car to him on occasion.) I wouldn't trust anyone else to tell me what my cars need (or don't need)--have had horrible experiences with service advisors that "claim" you need stuff when you don't. Fred is honest and to the point! More
Service on my '08 Tundra I always call Fred Olson when I am in Colorado Springs for the service on my 11-year-old Tundra. He knows my vehicle, knows my service plan and takes I always call Fred Olson when I am in Colorado Springs for the service on my 11-year-old Tundra. He knows my vehicle, knows my service plan and takes very good care of me. Nancy Shoyer More