Corwin Toyota Boulder

Not a pleasant experience. I went to test drive a Certified Pre Owned 4Runner I saw on their website. Loved the car and sat down with Kim to talk numbers. We agreed on a price I went to test drive a Certified Pre Owned 4Runner I saw on their website. Loved the car and sat down with Kim to talk numbers. We agreed on a price and completed all the paperwork. After Salk the paperwork was complete she disappeared for 20 minutes. Finally she comes back and tells me she screwed up and the price was actually going to be $1000 more. We go back and forth again.. come to a new agreement and fill all the paperwork out again. I am again left for an extended amount of time before a manager comes over and tells me there was ANOTHER mistake and the vehicle is actually not a certified pre owned vehicle and would not come with a warranty. BUT since they messed up they were gonna make up for it with a better extremes warranty. So they send me back to talk to John David (who was actually great just put in a bad situation) and they went on to tell me how they were going to “take car of me” by selling me a $4000 warrant for $3000. Not sure how that is making up for their 2 errors. I go to t walk and they continue to throw stuff at the wall until we did come to an agreement. I regret not walking on principle. I talk to Kim again and she apologizes. We come to a 3rd agreement and she agrees to hunt down a cargo mat for me since it was missing from the 4Runner. Pretty small ask after everything and probably cost then nothing ( was fine with a used one out of a different car) Well you can guess it.. went to pick up the car later that week and no mat. I text Kim today now that it’s been a few weeks and still nothing. The tune was “if we find one laying around, I’ll let you know.” The whole process was frustrating. They didn’t nothing to make up for their mistakes and still didn’t follow through with something as small as a mat. Would not do business here again and would not recommend. More

Mark was great to deal with on my 4Runner purchase. He was patient, kind and really enjoyable to chat with. Very nice guy and wasn’t pressuring at all with a sale He was patient, kind and really enjoyable to chat with. Very nice guy and wasn’t pressuring at all with a sale More

Charlie was so personable and knowledgeable! I really felt comfortable buying a car from her and that she truly wanted to find me the best deal and vehicle for me. Salesman can be so pushy and f I really felt comfortable buying a car from her and that she truly wanted to find me the best deal and vehicle for me. Salesman can be so pushy and fake, but right away on the phone I knew she was grounded and caring. She talked me through all the options and compared all the vehicles and many times went out of her way to get me information. This was the best buying experience I have had, thanks to Charlie. I wish more Sales people could be like her. More

Kim is very knowledgeable, patience and helpful. She goes out of her way make sure you are informed and understand your purchase. She goes out of her way make sure you are informed and understand your purchase. More

Kim is very professional, friendly and incredibly knowledgeable. It was a very smooth and low pressure experience. Would highly recommend her to friends and family. knowledgeable. It was a very smooth and low pressure experience. Would highly recommend her to friends and family. More

Respectful, kind, and understanding staff. They listen about concerns and provide guidance and support. It welcomed and seen. They listen about concerns and provide guidance and support. It welcomed and seen. More

Purchased a 2023 Toyota RAV4 LE. Townson and the rest of the team were great and made the process super easy. Townson was always available via text or call to help! Townson and the rest of the team were great and made the process super easy. Townson was always available via text or call to help! More

James Ruth treated us very well with the purchase of our new RAV4. The day we picked up the vehicle, he took a lot of care and time to explain the details of the vehicle, set up the Wi-Fi, Bluetooth and man new RAV4. The day we picked up the vehicle, he took a lot of care and time to explain the details of the vehicle, set up the Wi-Fi, Bluetooth and many other options on the vehicle. We are enjoying our new ride and the Ruby Flare Pearl is beautiful in the sun light! More

Anthony was absolutely fantastic to work with! He was extremely patient, kind, and flexible in helping me secure the car I wanted. He was easy to reach and was able to answer all the questions I h He was extremely patient, kind, and flexible in helping me secure the car I wanted. He was easy to reach and was able to answer all the questions I had. I would highly recommend Anthony to anyone! More

Very helpful in trying to get me into a car few more stops but will most likely be back just because how nice she was! stops but will most likely be back just because how nice she was! More