Corwin Toyota Boulder

I did not like getting a text offering to but my car. I also didn't like getting two recommendations to fix on a car that only has 5,200 miles. The 1st was for a cabin air filter- which when I checked on I also didn't like getting two recommendations to fix on a car that only has 5,200 miles. The 1st was for a cabin air filter- which when I checked online should be changed between 15,000-30,000 miles. The 2nd was for A/C, which made no sense at all. Disappointed that I was offered these two services. Happy that Brendan wasn't high pressure in these and understood when I declined. More

It was good. Took longer than usual and was supposed to get a quote for a windshield that I never got. Took longer than usual and was supposed to get a quote for a windshield that I never got. More

Average I went there for an oil leak. Oil filter came loose because it was installed incorrectly. I was there for 1 1/2 hours for your technician to replace a loose filter and clean area Oil filter came loose because it was installed incorrectly. I was there for 1 1/2 hours for your technician to replace a loose filter and clean area of oil. Pretty average. Nothing special about my visit to Corwin. More

Had our car serviced earlier in the week. Then two days later a nail was found in my tire. At a different tire place they found that the inside of that tire what shredding and needed to be re Then two days later a nail was found in my tire. At a different tire place they found that the inside of that tire what shredding and needed to be replaced. This was not noticed or mentioned by Toyota when the car was serviced. More

I made an 8 AM appointment so I could get in and out quickly. The oil change was relatively fast. Took over an hour to get the additional list of details needed. Once I selected four wheel alignment. I quickly. The oil change was relatively fast. Took over an hour to get the additional list of details needed. Once I selected four wheel alignment. I had to wait an additional two hours to get that complete. I realize that sometimes the tech gets backed up, which may have been the case. Overall good except for spending 3 1/2 hours to get work done. Aiden did all he could to speed things up. More

Good customer service. Too bad the item I referenced (overhead light) wasn’t fixed. The cost for the evaluation is too high. Too bad the item I referenced (overhead light) wasn’t fixed. The cost for the evaluation is too high. More

I brought my vehicle in for an oil change and alignment and was initially told the service would take approximately two hours. Based on that estimate, I left and returned two hours later, only to end up wa and was initially told the service would take approximately two hours. Based on that estimate, I left and returned two hours later, only to end up waiting an additional two hours. A four-hour wait for routine maintenance is unacceptable, especially when expectations were set differently. To make matters worse, the alignment was not completed correctly, and I now have to return for another visit to have the issue fixed. This has turned what should have been a straightforward service appointment into a frustrating and time-consuming ordeal. I had also purchased a package of three oil changes. After experiencing a four-hour wait for the first service, I requested a refund for the two remaining unused oil changes. The process was far more difficult than it should have been. I had been considering trading in my current vehicle and purchasing a new one from this dealership in the near future, but after this experience, I am unlikely to do so. Unfortunately, the dealership is developing a reputation for long wait times and frequent upselling of services, and my experience did nothing to change that perception. I hope management takes these concerns seriously and works to improve both service efficiency and customer experience. More