Corwin Ford Spokane - Service Center

Maddy was so nice. She immediately made me feel welcome and attended to me. She was very professional and made the process seem easy. When I got back to get the car, sh She immediately made me feel welcome and attended to me. She was very professional and made the process seem easy. When I got back to get the car, she prioritized helping me to get me out the door. I appreciated her respecting my time and getting me out the door quickly. I wish Corwin would vacuum my car though! And apparently I paid for a 5 tire rotation but the back tire was still the new tire. -JO More

The communication and commitment to the customer Madi shows is evident with a single interaction. I appreciate it and I’m sure others do too. shows is evident with a single interaction. I appreciate it and I’m sure others do too. More

Best service experience I have ever had. Madeline was quick to greet myself and every other person who walked in the door. She was helpful, honest and quite funny. You’re guaranteed to leave Madeline was quick to greet myself and every other person who walked in the door. She was helpful, honest and quite funny. You’re guaranteed to leave with a smile on your face . I definitely recommend working with her! Thank you Maddie! More

Fast service and repair for the first time in 10 years! Hope it stays this way! Hope it stays this way! More

It's always a great At communication keeps me informed of changes or updates on all vehicles changes or updates on all vehicles More

Literally the worst customer service I have ever experienced! You had my car in service for 15 days and didn’t fix anything or even diagnose a problem. experienced! You had my car in service for 15 days and didn’t fix anything or even diagnose a problem. More

Maddie was not responsive. Bad experience. We didn’t know when our vehicle would be ready, or what to expect from what was found from inspections. Stated we wanted truck same d Bad experience. We didn’t know when our vehicle would be ready, or what to expect from what was found from inspections. Stated we wanted truck same day, didn’t get a response until almost halfway through the next day. Requested service that we’re not even sure was accomplished. More

Maddie was amazing! Took care of everything I needed very quickly! Would definitely recommend! Thanks Took care of everything I needed very quickly! Would definitely recommend! Thanks More

Great attention to my concerns and questions. Friendly and helpful in every way. Jeff K. Rocks!! Friendly and helpful in every way. Jeff K. Rocks!! More

I was 4 days into a 30 day driving vacation with my wife when I picked up a screw in one of my tires and had a loss of air pressure. I went to Corwin Ford at approx 6:30 in the evening to ask about tire re when I picked up a screw in one of my tires and had a loss of air pressure. I went to Corwin Ford at approx 6:30 in the evening to ask about tire repair. Kolten Heck (Service advisor) assured me that if I brought my car back in the morning he would ensure that it got looked at and my tire repaired within 60-90 minutes. I am very happy and grateful to say that the work was completed efficiently and in the time promised. Kolten was extremely friendly, welcoming and professional in my experience with him. I have dealt with many service advisors over the years and Kolten has a way that is assuring and trustful that so many others lack. I felt like a valued customer and am completely satisfied with the work that was performed. Kolten is an excellent ambassador for Corwin Ford. More