Corwin Buick GMC Cadillac Reno

Normal service I went in for a normal service part of my contract but my seat wasn't working correctly. Seat position 2 was not holding its auto save position. I was I went in for a normal service part of my contract but my seat wasn't working correctly. Seat position 2 was not holding its auto save position. I was early and Nick was not exactly friendly nor welcoming. First by telling me me that they were running behind....and your appointment is not until 1 so you are half an hour early. Um OK well road work was not as bad as we thought so better early then late....wow he just was not the guy for customer service....plus I was not there for just an oil change was that not in the notes? Oh well in that case you need to go and talk to the service center in the doors...seriously....read the notes on my account. Steve was a little better, but still stiff. The seat still wasn't working when we returned. So I had to end up leaving it overnight. I live over 60 miles away...they hadon't no loaner cars...good thing my husband was there and we had nothing pressing, othwise I would have been screwed. Other then that all was good. Loved Johnny, he drove me to the 2 places I needed to go while I waited for my car the first time, great young man! More

Looking out for you I brought my vehicle in for a routine oil change. I also had a burnt-out driver side daylight running lamp. My service advisor investigated the lamp i I brought my vehicle in for a routine oil change. I also had a burnt-out driver side daylight running lamp. My service advisor investigated the lamp issue and determine that there was a service advisory issued by General Motors on it a year ago. It was determined that my entire headlight assembly will be replaced at no charge. Thanks to my service advisor I avoided a costly expense down the road. More

Did what they said The service was completed as requested. I inadvertently left my wallet in the car & it was still there. Also, my watch had gone missing 5 days prior & The service was completed as requested. I inadvertently left my wallet in the car & it was still there. Also, my watch had gone missing 5 days prior & it appears detailing found it and placed in the middle console. Nice to deal with honest employees! More

Overall good experience Overall very happy with our salesmen and the staff they were very helpful, however disappointed with the fact that no one at the dealership explained Overall very happy with our salesmen and the staff they were very helpful, however disappointed with the fact that no one at the dealership explained the out of state costs or the fact that the vehicle had to be smoged. Being so close to a state line this is something that should be explained. More

Excellent Being 70 years old, I have purchased 14 new cars. I have never been so delighted as to the professionalism your company showed when I first walked in. Being 70 years old, I have purchased 14 new cars. I have never been so delighted as to the professionalism your company showed when I first walked in. No pressure (I would have walked out) , no big sales pitch and not being there 2 hours going back and forth. We made a deal that I was more than happy with. I hope you were also. It seems to me that your sales people go far and above to make the customers feel welcome. Nothing but class from my end. Will I buy from you and recommend other people to you..........you betcha, in a heart beat!!!!! Thank you to all of the people involved in this purchase. Bill Nipper More

As always, GREAT Ian Bullard is outstanding!! His ability to make you "confortable" when you arrive is a true asset to Re no GMC. The overall attitude of the service Ian Bullard is outstanding!! His ability to make you "confortable" when you arrive is a true asset to Re no GMC. The overall attitude of the service staff is also excellent. People can feel they are getting honest and dedicated service!!! More

Outstanding service. From the first moment I stepped onto the wall I was treated like royalty. Jeff, my sales person, was extremely helpful, kind and respectful for the e From the first moment I stepped onto the wall I was treated like royalty. Jeff, my sales person, was extremely helpful, kind and respectful for the entire process. Working with Jeff, Billy and Garrett was an excellent buying experience and I would recommend Reno GMC Buick anybody who's looking to buy a GM product. More

ANDRE IS A SALES ROCKSTAR - ultimate facilitator Andre was quite helpful, no pressure, made sure I was totally satisfied with the selection, process, financing, and follow up. Sales staff of this var Andre was quite helpful, no pressure, made sure I was totally satisfied with the selection, process, financing, and follow up. Sales staff of this variety set you apart from other dealerships anywhere. More

Best buying experience ever! I have purchased vehicles from other dealerships previously, but always felt pushed to make a decision. With this purchase there was no rush, no press I have purchased vehicles from other dealerships previously, but always felt pushed to make a decision. With this purchase there was no rush, no pressure, just genuine people who care about their customers. More

Friendly and professional! Very pleased with our entire process. It went smoothly, no rushing, and informative. We were merely reviewing and considering a few vehicles and sto Very pleased with our entire process. It went smoothly, no rushing, and informative. We were merely reviewing and considering a few vehicles and stopped in to check storage of the Encore for a wheelchair. I took a test drive and enjoyed the handling and the size of the vehicle. Two days later the discussion progressed to the point of bringing our older vehicle for an appraisal that we were preparing for a private sale. They again treated us respectful, and were very complimentary on our older GM vehicle with regards to is interior and exterior condition. A fair price was negotiated on both vehicles and the rest is history. This is our first time dealing with Reno Buick-GMC and we are looking forward to future business with them. I have already told our story to a couple people. More