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Copeland Toyota

Brockton, MA

4.8
920 Reviews
Whether you’re looking for a new or pre-owned Toyota, quality service, or genuine Toyota parts you can count on Copeland Toyota. Located conveniently off Route 24 exit 17A in Brockton, MA. We have been family owned and operated since 1970. Huge vehicle selection, state-of-the-art facility, drive-in service, and much more. You can count on Copeland Toyota for all your automotive needs. Copeland Toyota is the recipient of the Toyota President's Award, which recognizes our dedication to customer service.
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970 W Chestnut St

Brockton, MA

02301

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Showing 920 reviews

April 12, 2011

I guess you could call me a loyal customer as I have a 2000 Toyota Camry bought at Copeland Toyota on Main St and still running just fine. We were out JUST looking for a newer car and the salesman appo More

by mscm6222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddie Rodriguez, Freddie Rodriguez
April 02, 2011

Every experience with the service department has been A++ every time. Like the fact you can go online to book your appt.!!! Very Very convenient. Service is always excellent and everyone there is a pleasure More

by nruboc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service dept
March 26, 2011

I originally came in for service of my van and I wanted to know what my trade was worth. I ended up purchasing a new car. I was very happy with the salesman Mike Hilliard. He gave me options and had me tes More

by Beamarshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hilliard
March 26, 2011

I have dealt with this dealership for over a decade and have never had a problem with any service issues during that time. That to me is the most important.The quality of the vehicle is in my opinion the b More

by Howard Enterprises
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davis MaCormack,John McMullen, Richard May
March 24, 2011

I went to this dealership to purchase a new 2011 Toyota I went to this dealership to purchase a new 2011 Toyota Sienna. Two of my last vehicles, and several family members have bought cars here and have b More

by pd1340
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Trieber
March 23, 2011

My salesperson Franco did an excellent job. He was polite, friendly and knowledgeable. I told him that I wanted to find out what I could get for my trade in and he did. I told him I would be back in More

by ABernacchio
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Franco
March 22, 2011

In 2008 I purchased my first Toyota, a Corolla with a standard.I averaged 250 miles a week and got great millage and reliability. In January of 2010, I moved to Cape Cod and more than doubled my weekly c More

by Rob Whitaker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Curry
March 18, 2011

It was a quick and painless process to buy a new Prius at Copeland Toyota. Michael Hilliard was very accomodating and Shazad Shahab got me in and out of the finance room. I have only had the Prius one week, More

by Luke Sweeney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hilliard, Shazad Shahab
March 09, 2011

I have been a loyal customer to Copeland personally, and decided to get my New company vehicle from Copeland as well, ( I recommended the dealership based on my past experiences). My son and future daughter More

by gandljw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Petti
Mar 14, 2011 -

Copeland Toyota responded

We would like to thank you for your business and loyalty to our dealership. There is no excuse for the issues you experienced while buying your new Tundra. Occasionally the systems we have in place fail, but we use these opportunities to improve the experience our customers have. We apologize for any inconvenience these issues caused you. Thank you for giving us a second chance and sharing your feedback.

March 05, 2011

I arrived and was greeted promptly. They took my car right in. The wait wasn't long. I like to get in and get out. They didn't try and get me to do other stuff. The staff was friendly. The prices could More

by cbecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura
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