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Copeland Toyota
Brockton, MA
952 Reviews
Whether you’re looking for a new or pre-owned Toyota, quality service, or genuine Toyota parts you can count on Copeland Toyota. Located conveniently off Route 24 exit 17A in Brockton, MA. We have been family owned and operated since 1970. Huge vehicle selection, state-of-the-art facility, drive-in service, and much more. You can count on Copeland Toyota for all your automotive needs.
Copeland Toyota is the recipient of the Toyota President's Award, which recognizes our dedication to customer service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 952 reviews
September 12, 2011
After shopping around at several other Toyota Dealerships, I finally felt like I was being treated fairly, honestly and in a transparent manner. All of my questions were answered clearly and wit Dealerships, I finally felt like I was being treated fairly, honestly and in a transparent manner. All of my questions were answered clearly and without ambiguity. As a result, I felt confident making my decision to lease a 2011 Highlander. My experience at Copeland was extremely refreshing. More
by rboston
Employees Worked With
Dick May and Sam Abou-Ateih, Dick May
September 08, 2011
Every thing was excellent especially Mr William Mok. The offer was great and quality of work was really excellent.Thank you and I am sure I will recommend copeland Toyota Scion to my friends. offer was great and quality of work was really excellent.Thank you and I am sure I will recommend copeland Toyota Scion to my friends. More
by drreslan
Employees Worked With
William Mok, William Mok
September 08, 2011
Absolutely the best new car purchasing experience I have ever had. I was treated fairly and respectfully throughout the entire process. Everyone I dealth with was knowledgable, professional and courteous. ever had. I was treated fairly and respectfully throughout the entire process. Everyone I dealth with was knowledgable, professional and courteous. Management of Copeland Toyota obviously "gets it" I have already recommended Copelend to friends and family. More
by joeuni
Employees Worked With
3
September 07, 2011
Poor Rating because of bait-and-switch and rude salesman. Called about a car advertized on the web. Told it was sold. The salesman tried talking me into a higher priced car. Tried to politely end the c Called about a car advertized on the web. Told it was sold. The salesman tried talking me into a higher priced car. Tried to politely end the call. Salesman starts accusing me of being rude. ??? Because I did not want to discuss the higher priced, non-discounted cars every other dealer has for sale on their lot as well???? Bait-and-switch is fraud. I'd call fraud rude. Trying to intimidate a customer to stay on the line is an old sales trick. Watch out for these operators. More
by Mark_123
Employees Worked With
Sales Contact
September 05, 2011
I purchased a used car and was having an issue,The Sales Manager's Jay and Max personally came to my house to view the problem and all turned out fine. Very good service. How many Big dealers would do that Manager's Jay and Max personally came to my house to view the problem and all turned out fine. Very good service. How many Big dealers would do that for you? Thanks guys. Car has been great since my purchase last year. More
by mattryans
Employees Worked With
Allen,Jay,Max, Jay Khub, Max Reed
August 26, 2011
I would like to thank Jay and Stan for all their help with leasing our new 2011 Camry. I would highly recommend Copeland Toyota to all my friends and family. with leasing our new 2011 Camry. I would highly recommend Copeland Toyota to all my friends and family. More
by utopia33
Employees Worked With
Jay and Stan, Jay Khub, Stan Morrill
August 24, 2011
I spent well over a month visiting several dealerships (Toyota and others)and Copeland stood out as much above the others. By luck of the draw, I happened to get Shawn McAteer as a sales person. He was (Toyota and others)and Copeland stood out as much above the others. By luck of the draw, I happened to get Shawn McAteer as a sales person. He was polite, professional, informative, patient and, very important to me, DID NOT play the high pressure game. Kudos to Shawn as he made the Copeland experience a really good one. I did meet with a few other employees at Copeland who were also professional and polite but overall it was Shawn who made the sale for me. More
by GLI
Employees Worked With
Shawn McAteer
August 19, 2011
William was great. He was personable and got us the color corolla we wanted. He also called us for follow ups. I would highly recommend William for anyone getting a new car. corolla we wanted. He also called us for follow ups. I would highly recommend William for anyone getting a new car. More
by johnlisac
Employees Worked With
William Mok, William Mok
August 10, 2011
We visited several Toyota dealerships before buying from Copeland. The service was excellent, others did not come close. Allan and Steve did whatever they needed to do to assure we were satisfied. I would Copeland. The service was excellent, others did not come close. Allan and Steve did whatever they needed to do to assure we were satisfied. I would highly recommend Copeland Toyota to others. More
by erinmd
Employees Worked With
Allan and Steve, Steve Buchannan
