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Copeland Toyota

Brockton, MA

4.8
980 Reviews
Finding the right vehicle should feel exciting, not overwhelming. At Copeland Toyota, we’re here to make your experience simple, personal, and tailored to you. Proudly serving Brockton and the South Shore since 1970, we offer a wide selection of new Toyota models and quality pre-owned vehicles, along with flexible leasing options, financing solutions, and dependable service. Whether you’re shopping in person or remotely, our team is committed to providing helpful guidance, transparent communication, and a low-pressure experience from start to finish. Our goal is to help you find the right vehicle and explore financing options that fit your needs and budget. From our beginnings on Main Street to our renovated West Chestnut Street dealership, we continue to grow while keeping our customers at the heart of everything we do. From your first visit to every mile ahead, Count On Copeland.
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970 W Chestnut St

Brockton, MA

02301

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Showing 980 reviews

September 02, 2026

Staff was professional, area was clean. I enjoy the snacks but honestly my favorite part was getting my manicure while I waited for my car to be serviced. More

by elledemo24@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember the name
Sep 03, 2026 -

Copeland Toyota responded

Thank you for sharing your experience at Copeland Toyota. We're glad you found our team professional and enjoyed the amenities. If you have any concerns, please contact us directly.

September 01, 2026

The salesperson was extremely knowledgeable and helped us to find the perfect car for our family. More

by leary7
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sergio
Sep 01, 2026 -

Copeland Toyota responded

Thank you for sharing your experience. Our team at Copeland Toyota is glad to hear you found the right car for your family. We appreciate your feedback.

August 31, 2026

They made the sales and financial process as simple as possible. Just remember to read everything thoroughly! Especially the fine print! And ask as many questions as possible. Someone will be able to answ More

by Wdesir97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deandre
Oct 24, 2026 -

Copeland Toyota responded

Thanks for looking out for future buyers! Our team is happy to answer questions at any point, before, during, or after the sale. We're glad the process felt simple, and we appreciate you choosing Copeland Toyota. - Jaqueline, Copeland Toyota

August 31, 2026

Sales representative was very good after that things seem to have gone down a little bit. communication is the most important part to me. It lack at times More

by Beetle1122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I didn’t deal with any of the above only DeAndre Sims and a finance person
Sep 02, 2026 -

Copeland Toyota responded

Hello, Your feedback is important to us. I'm glad to know your experience with our Sales Team was good. However, I would like the chance to speak with you about the level of communication you received. Could you please email your preferred contact information to me? Best, Shahzad Shahab General Manager sshahab@copelandtoyota.com Copeland Toyota

August 31, 2026

Service was great, advisor was very friendly and helpful. Can’t wait to go back More

by Christian Ventura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Silva
Sep 01, 2026 -

Copeland Toyota responded

Thank you for your positive feedback. We're glad our team could assist you well. We appreciate your support of Copeland Toyota.

August 30, 2026

Great dealership very fair when you need service pricing is reasonable and affordable. Service department keeps you informed on progress of work being done works around your schedule!!! More

by debxlt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Silva
Aug 31, 2026 -

Copeland Toyota responded

Thank you for recognizing our service department and pricing. We appreciate your feedback about Copeland Toyota.

August 30, 2026

Awesome service. Easy to work with. No pressure sales. Checking in constantly asking if they can do more. . More

by ramos33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saied Chahoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaina Alexis
Aug 31, 2026 -

Copeland Toyota responded

Thank you for your positive feedback. We're glad our team could assist you without pressure. Copeland Toyota appreciates your business.

August 29, 2026

It was a great experience dealing with the staff. Never did I feel pressured to buy the vehicle. They were quick to prepare the vehicle once I purchased it. Took care of registration and sticker.. More

by Martelli53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hamilton
Aug 30, 2026 -

Copeland Toyota responded

Thank you for sharing your experience with our team at Copeland Toyota. We're glad you felt comfortable during your visit and that the vehicle preparation met your expectations. We appreciate your feedback.

August 29, 2026

Very disappointing experience. We signed a purchase contract for a 2026 Toyota Sienna and paid a $4,000 deposit. The contract listed “Amount to be Financed” as N/A and specified t More

by nguyenphuthinh1983
Recommend Dealer
No
Employees Worked With
John Monteiro
Aug 30, 2026 -

Copeland Toyota responded

Hello, Thank you for taking the time to share your experience with us. Here, we strive to deliver transparency and thorough communication to all our customers. We want to have a chance to speak with you regarding the car-buying experience you had with our Sales Team. When you have a moment, please call us to discuss this further. Best Regards, Shahzad Shahab General Manager sshahab@copelandtoyota.com Copeland Toyota

August 29, 2026

The salesman, Hamilton Andrae, was the reason we went to Copeland. He was SUPERB!!!!! He made buying a $60,000 car enjoyable More

by Me
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hamilton Andrae
Aug 30, 2026 -

Copeland Toyota responded

Thank you for sharing your experience with our team at Copeland Toyota. We appreciate your feedback.

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