Back

Copeland Toyota

Brockton, MA

4.8
917 Reviews
Whether you’re looking for a new or pre-owned Toyota, quality service, or genuine Toyota parts you can count on Copeland Toyota. Located conveniently off Route 24 exit 17A in Brockton, MA. We have been family owned and operated since 1970. Huge vehicle selection, state-of-the-art facility, drive-in service, and much more. You can count on Copeland Toyota for all your automotive needs. Copeland Toyota is the recipient of the Toyota President's Award, which recognizes our dedication to customer service.
Contact Dealership

970 W Chestnut St

Brockton, MA

02301

Directions

By Type

Showing 917 reviews

August 16, 2026

The service department is wonderful. Very attentive and helpful. They send a video of your car and what they are working on. More

by jennifer_fine123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave and Steve
Aug 17, 2026 -

Copeland Toyota responded

We appreciate your feedback on our service department and the video updates. Thank you for choosing Copeland Toyota.

August 16, 2026

Very professional. Txted me several times to keep me informed of status of my car. I do wish they offered free vacuuming for each customer. That would have rated you More

by careingold
Recommend Dealer
Yes
Employees Worked With
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Do not remember names
Aug 16, 2026 -

Copeland Toyota responded

Thank you for recognizing our communication efforts. We appreciate your suggestion about vacuuming and your positive rating of Copeland Toyota.

August 14, 2026

Great like always. Thank you . I brought the car to Copeland Toyota without appointment. They took care of me in short time . More

by saiedchahoud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saied Chahoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe, Kevin, Jon , Adam .
Aug 15, 2026 -

Copeland Toyota responded

Thank you for your feedback. We're glad our team could assist you promptly at Copeland Toyota. We appreciate your continued trust.

August 14, 2026

Great staff knowledgeable sales staff - service staff is outstanding. Have not had a bad experience ever More

by Moriartys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Walsh - excellent
Aug 14, 2026 -

Copeland Toyota responded

Thank you for your positive feedback about our sales and service teams. We appreciate your loyalty to Copeland Toyota.

August 14, 2026

I have used Copeland for service for all of the I Toyotas leased over the past 10 or more years and the service has always been great. Making appointments was so easy and worked within my schedule. This ye More

by Laure Hall
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brett Ellis *****
Aug 14, 2026 -

Copeland Toyota responded

Thank you for sharing your detailed experience with Copeland Toyota. We're glad our team could assist from service to purchase and help with your Toyota App setup. We appreciate your loyalty and feedback.

August 11, 2026

Great communication and service in and out in a timely manner..friendly and courteous staff. More

by dapofru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
Aug 12, 2026 -

Copeland Toyota responded

Thank you for highlighting our communication and service. We appreciate your feedback at Copeland Toyota.

August 07, 2026

Copeland is like family! I have known them since I was 15. I have bought all my cars from Copeland. They are kind and professional. More

by ludy.caprice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saied Chahoud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shahzad Shahab
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2026 -

Copeland Toyota responded

We appreciate your long-term trust in Copeland Toyota. Your loyalty means a lot to our team. Please contact us if there's anything we can assist you with.

August 07, 2026

Always good to work with Copeland. The staff is friendly, knowledgeable, and accommodating. As someone who used to work in the auto industry, I don’t trust many people with my vehicles More

by Matt H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saied Chahoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaina Alexis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2026 -

Copeland Toyota responded

We appreciate your trust and kind words about our team. Thank you for choosing Copeland Toyota.

August 07, 2026

Appointment took less time than i thoughtnit would, so i was out quickly, which was very nice More

by Howard.skier
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Christian in service
Aug 08, 2026 -

Copeland Toyota responded

We're glad your appointment was quick and convenient. Thank you for choosing Copeland Toyota.

August 07, 2026

My last visit was great, went in for a State sticker and everyone in the service department was very helpful and friendly. More

by berniecorey17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sales Manager
Aug 07, 2026 -

Copeland Toyota responded

Thank you for sharing your positive experience with our service team at Copeland Toyota. We appreciate your feedback.

1
...