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Copeland Toyota

Brockton, MA

4.8
963 Reviews
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970 W Chestnut St

Brockton, MA

02301

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Showing 963 reviews

October 18, 2026

Great service advisors with excellent communication about what is happening with my vehicle throughout the entire process. More

by mjulien12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Silva
Oct 18, 2026 -

Copeland Toyota responded

Thank you for recognizing our team's communication. We appreciate your feedback about the service advisors at Copeland Toyota.

October 18, 2026

Phong was absolutely fabulous! Very knowledgeable about the car I wanted to purchase and sat with me to teach me how to use all of the technology in the car. I can’t say enough goo More

by Bhpgold
Recommend Dealer
Yes
Employees Worked With
Phong Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2026 -

Copeland Toyota responded

Thank you for sharing your positive experience with our team at Copeland Toyota. We appreciate your feedback and are glad to hear the technology guidance was helpful.

October 18, 2026

It was a very easy process buying our car from start to finish. Our salesperson Phong was helpful and got us into our new car quickly. More

by Gailbergin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phong Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2026 -

Copeland Toyota responded

Thank you for sharing your experience with Copeland Toyota. We're glad the process was easy and our team could assist you promptly. Enjoy your new car.

October 17, 2026

Excellent service from saide and Tony on purchasing my new car explained everything in detail More

by TK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saied Chahoud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
Oct 17, 2026 -

Copeland Toyota responded

Thank you for sharing your experience with our team at Copeland Toyota. We appreciate your feedback on the detailed service provided during your car purchase.

October 15, 2026

Copeland is the only dealer that I would trust recommend and express them earning my trust in the whole team who work very hard for customer satisfaction my satisfaction is 100 plus above and beyond specia More

by twostroke82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Brennan
Oct 15, 2026 -

Copeland Toyota responded

Thank you for sharing your positive experience with Copeland Toyota. We appreciate your trust in our team and are glad to hear about your satisfaction.

October 09, 2026

Service was professional, courteous, and efficient. I was prepared to leave the car overnight, and I was told that was necessary. Parts had to be picked up. I had a free Uber ride home. Then, I receive More

by Toyota Wonderful Car
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dave Walsh
Oct 09, 2026 -

Copeland Toyota responded

Thank you for sharing your experience with our service at Copeland Toyota. We appreciate your detailed feedback and are glad to hear your car is running well.

October 01, 2026

My car was supposed to come with all weather mats. Still waiting for the one in the trunk. Customer service is lacking. No response to Text. More

by hendrigan8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saied Chahoud
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shahzad Shahab
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dre, Kaina Alexis
September 30, 2026

Service and team were great. Will recommend to others. Left on time and waiting area was also great. Managed to get some work done while I waited. More

by iopoku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2026 -

Copeland Toyota responded

Thank you for your positive feedback. We're glad our team and service met your expectations at Copeland Toyota. We appreciate your recommendation.

September 30, 2026

Copeland Toyota is super organized,efficient and the staff is very professional. Everything about my experience there has been top notch. My only request would be donuts for the morning. More

by pzippy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
Sep 30, 2026 -

Copeland Toyota responded

Thank you for your positive feedback about Copeland Toyota. We appreciate your suggestion regarding donuts and will keep it in mind. Your experience matters to us.

September 30, 2026

Always a great experience, from sales to service! Would highly recommend this dealership to anyone looking for a new Toyota. More

by bcg53007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahzad Shahab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2026 -

Copeland Toyota responded

Thank you for recommending Copeland Toyota. We appreciate your positive feedback about our sales and service teams.

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