Copeland Chevrolet

Autumn Pluntke was a pleasure to work with. No pressure at all, which made our buying experience a pleasure. I love my new Chevy. Would recommend copeland chevy to anyone. at all, which made our buying experience a pleasure. I love my new Chevy. Would recommend copeland chevy to anyone. More

Buyer beware! Copeland Chevrolet was very nice to me before I bought my car in August 2020, After that I noticed my windshield was pitted and cracked and no user guide in car after I was told it was th before I bought my car in August 2020, After that I noticed my windshield was pitted and cracked and no user guide in car after I was told it was there. Manager asked me to claim the windshield on my insurance, ARE YOU KIDDING ME? I have called them many times and they say they will help me but still nothing is done. With so many options in the car and I don’t don’t know how to set anything a user guide would help tremendously but this company doesn’t want to work with me, only against me. I am so disappointed in Copeland Chevrolet as I gave them a 5 star review when I bought the car. My next new car will be bought elsewhere! More

Brought my car in to get headlight replaced. Service was very quick and I was very pleased with how personable the staff was. Will definitely be back. very quick and I was very pleased with how personable the staff was. Will definitely be back. More

Don’t believe advertised pricing They list trade assist that is supposed to according to their website trade assist gets added to KBB value??? Not true was given a trade value and asked for numbers and the that is supposed to according to their website trade assist gets added to KBB value??? Not true was given a trade value and asked for numbers and the numbers were off I asked and was told that trade value includes trade assist fake advertising and poor communication from the start More

Jaime is a good face of Copeland Chevy he is always close to the action if a BIG decision needs to be made and always with a friendly smile and a good word of encouragement to the action if a BIG decision needs to be made and always with a friendly smile and a good word of encouragement More

While trying to have several recalls done at my local dealership (during Covid), I was turned away and told to call back in six months, as I did not purchase my vehicle there. I found the next neares dealership (during Covid), I was turned away and told to call back in six months, as I did not purchase my vehicle there. I found the next nearest to be Copeland, and was promptly given an appointment four days out. I have also used the service department to help me with a very tough to diagnose issue and was blown away by the professional work from everyone in the service department as well as the very reasonable cost while delivering on all aspects down to the follow up calls. I was honestly going to write a letter and send lunch when my vehicle was finally fixed I was so happy but, (Covid) I didn’t feel it was appropriate at this time to send food. Thank You Copland Chevrolet Sincerely Dan SanSoucie More

Getting sucked in! Saturday I located (2) Chevy Silverados for sale at Copeland I negotiated for one of them and made an appointment for Monday morning. My appointment Saturday I located (2) Chevy Silverados for sale at Copeland I negotiated for one of them and made an appointment for Monday morning. My appointment was first thing at 9:30 am. Drove approximately 1 hr + for the appointment only to be told, that they sold both (2) Trucks when I got there. I guess they don't care about how they conduct business. When I got home I found that I had received a phone call on my home phone 40 minutes before my appointment. This isn't the way to conduct business, very unprofessional. This continues, a week later I'm looking and find one of the trucks still being offered for sale? I called up and I'm told that the website has been up dated and I should see if there is anything there, Guess what, the the same truck is still being listed! When I entered the chat site and being frustrated with their company, and so expressing my frustration. The chat room goes silent . I supposed when your caught in a blunder, best to ignore the potential customer to be. Can you imagine if you bought a vehicle there. I could buy a truck for cash, but the listing of this truck, smells of something horrible More