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Copeland Chevrolet Hyannis

Hyannis, MA

Overview
Employees
Reviews
Vehicles
4.6
1,345 Reviews
Locally owned and operated by Todd Copeland and Bryan Scarpellini we take true customer satisfaction seriously. In this day of large companies delivering empty promises and having high employee turnover, it's refreshing to know that there are still a few dealers out there who are members of the local community. Let us show you what supporting local business can do and give us an opportunity to earn your business.
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22 Ridgewood Ave

Hyannis, MA

02601

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Showing 1,345 reviews

August 15, 2026

Everyone that I dealt with was extremely professional and friendly. I was always kept updated with what the issues were and what was going to be done to fix them. The problem was corrected in a very timely m More

by Ericoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
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Aug 15, 2026 -

Copeland Chevrolet Hyannis responded

We love the 5-star reviews and appreciate you allowing us the opportunity to service your vehicle. Glad that our Service Team were able to help keep you updated and repair your vehicle in a timely manner. Thank you for your feedback! Bryan Scarpellini - Managing Partner

August 15, 2026

This was my first time going to Copeland Chevrolet for servicing. I was amazed at the professionalism of their staff and technicians. I would definitely recommend this dealership for any type of service. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas McCarthy
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Aug 15, 2026 -

Copeland Chevrolet Hyannis responded

Thanks Bob for allowing our Service Department the opportunity to earn your business. Glad the team was able to help provide a high level of professionalism and we appreciate your recommendation to family and friends as we look forward to a long-lasting relationship. Please don't hesitate to reach out if we may ever be of any assistance. Bryan Scarpellini - Managing Partner

August 14, 2026

Christian was great to work with! He made the whole service process easy and stress-free, kept us updated, and made sure everything was taken care of with our vehicle. He was friendly More

by Rjcaprio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Delouche
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Aug 15, 2026 -

Copeland Chevrolet Hyannis responded

So happy to hear that Christian and the Service Team were able to help make this a great service experience. We are so proud of him and his ability to treat customers with professionalism and to create that trust that's so important in any long-standing relationship. Bryan Scarpellini - Managing Partner

August 14, 2026

Great experience including GM support to keep up with status for shifter replacement although 5 weeks was a crazy wait - but we did have a loaner car More

by rickzull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hephzibah
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Aug 15, 2026 -

Copeland Chevrolet Hyannis responded

Thank you for the 5-star review and allowing our Service department the opportunity to take care of your vehicle. Look forward to always being here when you need us. Bryan Scarpellini - Managing Partner

August 10, 2026

This purchase was the best vehicle purchase I have ever experienced. Ben was clear about every aspect of the deal and excellent when explaining the truck I was looking at. It was a seamless experience fro More

by mattpitta35
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ben and Bryan
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Aug 15, 2026 -

Copeland Chevrolet Hyannis responded

Love to hear it Matt! Glad Ben and the Sales Team were able to help make this the best vehicle purchase experience possible and it was our pleasure to be of assistance. Enjoy that new Silverado Z71... Bryan Scarpellini - Managing Partner

August 07, 2026

Christian was very helpful and pleasant to deal with. It was a great experience. Thank you More

by Cjasie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
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Aug 15, 2026 -

Copeland Chevrolet Hyannis responded

Love to see another 5-star survey from Christian and our Service Department and we appreciate your feedback and for allowing us the opportunity to service your vehicle. Bryan Scarpellini - Managing Partner

August 05, 2026

Tom was exceptional to work with. Very communicative and helpful. I would highly recommend Copeland and Tom! More

by Steve Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Aug 15, 2026 -

Copeland Chevrolet Hyannis responded

Thanks Steve for the 5-star review! Glad to see that our Service Department continues to hit on all 8 cylinders for our local customers. We look forward to being here when you need us! Bryan Scarpellini - Managing Partner

August 04, 2026

Day #2 and my truck has not yet been diagnosed. I had hoped for, and expected, better from them. At this point they’re average… at best. Not sure why the requested a survey before the job was finis More

by tflaherty
Service Communication
Recommend Dealer
No
Employees Worked With
Nick
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Aug 04, 2026 -

Copeland Chevrolet Hyannis responded

Mr. Flaherty - Thank you for your feedback. Our apologies for the miscommunication that in part stemmed from having no power or phones at the dealership for much of the afternoon yesterday as a result of the telephone pole fire down the street. It's my understanding that the team was able to isolate your lighting issue resulting from the aftermarket camera system installed and is working hard to get you squared away. While we strive to deliver great service, we appreciate your support and once again, apologize for any miscommunication on this visit. As always, please feel free to reach out any any time if I may be able to be of any personal assistance. Bryan Scarpellini - Managing Partner bryan@countoncopeland.com

July 23, 2026

Nick was my advisor, and he was absolutely fantastic! ! Very friendly from the moment I walked in, immediately made me feel like a valued customer. He explained everything to me in a way I could understan More

by MLeavitt
Recommend Dealer
Yes
Employees Worked With
Nicholas
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Aug 15, 2026 -

Copeland Chevrolet Hyannis responded

We love the feedback and 5-star review! Thank you for sharing your experience and I'm so happy to see that Nick and the Service Team continue to put our customers 1st and deliver top-notch service. Please let us know whenever we can be of assistance. Bryan Scarpellini - Managing Partner

July 20, 2026

It was a very helpful and smooth process. I am happy I chose to purchase a vehicle there. More

by Mperaner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Easa
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Aug 15, 2026 -

Copeland Chevrolet Hyannis responded

Thank you for allowing us to earn your business and for your 5-star review. Glad our sales process helped to make car-buying a smooth experience. Bryan Scarpellini - Managing Partner

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