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Conicelli Toyota of Springfield

Springfield, PA

4.6
2,080 Reviews
If you're looking for a nice place to do business, our Toyota dealer in Springfield, PA, delivers on all fronts. Whether you're in the market for a new or used Toyota or need service or repair, Conicelli Toyota of Springfield is the right dealership for you!
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860 Baltimore Pike

Springfield, PA

19064

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Showing 2,080 reviews

April 19, 2024

Service was fast, staff was friendly. Only reason not 5 stars is I asked to check car thoroughly and all fluid levels and battery with the oil change. They did the multipoint inspection More

by kostaqsevo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Vanhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hoyle, Shawn Heffron
Apr 22, 2024 -

Conicelli Toyota of Springfield responded

Thanks for reviewing our dealership. We appreciate your business. Paula d. Customer Relations

April 18, 2024

They employee are so caring, always answering questions to anything you ask for, this is good More

by maguydayan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack DePre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for the great five star review. We appreciate it. Paula d., Customer Relations

April 18, 2024

1.They made me wait for 15 minutes before they could check me in. When people work together, whoever is not busy must help customers. Instead she is complaining. I don’t understand why I have to wait 3 More

by Prunella Mathebe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jack DePre
2.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Conicelli Toyota of Springfield responded

Prunella, I apologize for your recent experience with our Conicelli Toyota of Springfield service center. I shared your concerns with our service manager. If you would like to send me your phone #, I would like to have Jack call you about this issue. Paula d., Customer Relations, 610-828-1400 x 1213

April 18, 2024

Everyone is so friendly from Alissa to the front desk lady to the shuttle driver John, it’s always a pleasure More

by JANET.MEEHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Conicelli Toyota of Springfield responded

Thanks so much for the great five star review. We appreciate it. Paula d., Customer Relations

April 17, 2024

Great service providers. Explained the situation and kept me informed as to what was going on. More

by ALANAGAZETSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate it. Paula d., Customer Relations

April 17, 2024

Curs my car was not checked good. It still showed me an engine maintenance in my dash. More

by KABACISSE361
Recommend Dealer
No
Employees Worked With
Jack
Apr 19, 2024 -

Conicelli Toyota of Springfield responded

May I suggest you reach out to our Service manager Jack Depre to discuss these issues? You can reach him at 610-690-6000 x 5060. Thank you Paula d., Customer Relations

April 16, 2024

They allowed me to wait for my car even though I had a drop off appointment. More

by CHUCKB.DH
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate it. Paula d., Customer Relations

April 16, 2024

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by SBGEMPLOYMENT54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Mosca
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alissa Fox
1.0
This rating includes all reviews, with more weight given to recent reviews.
Malcom Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the four star rating. We appreciate it. Paula d., Customer Relations

April 16, 2024

Kenny was very attentive & friendly help us with every question we had. We purchased a 2024 Rav4 he helped with the Toyota app as well. Everyone there was great but buying a new car takes a whole day. Ver More

by DEESAHCHEA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Ma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Rush
Apr 19, 2024 -

Conicelli Toyota of Springfield responded

Many thanks for the five star review. We are happy to hear about your buying experience and will be sure to share this with our sales team. Thanks for the positive feedback! Paula d., Customer Relations

April 16, 2024

I am absolutely grateful for my salesman. Reggie was awesome as was everyone else. Thank you Conicelli. You guys were awesome!! More

by DIANESHELBY2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Walton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Conicelli Toyota of Springfield responded

Thanks for the five star review. We are happy to hear about your buying experience and will be sure to share this with our sales team. Thanks again for the positive feedback! Paula d., Customer Relations

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