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Concordville Nissan
Glen Mills, PA
1,709 Reviews
Our mission:
Concordville Nissan has a commitment to extraordinary customer service. We deliver the right car, at the right price, and provide great service to back it all up. All of this and more results in an exceptional vehicle purchase and ownership experience unlike any other!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,709 reviews
July 04, 2013
First time going to this dealer and what an experience. First time leasing a car, exciting, easy and not time consuming at all. I would truly recommend anyone who is looking for a new car or lease please First time leasing a car, exciting, easy and not time consuming at all. I would truly recommend anyone who is looking for a new car or lease please save your stress level and go to this dealer. Ask for Zac Miller. More
by chichestersd
Employees Worked With
Zac Miller
July 02, 2013
I wasn't planning to buy a new car the day I wandered into the showroom. But, having heard that the Subaru was a great car, I wanted to take a look while I was waiting for my nearly 6 year old Versa to b into the showroom. But, having heard that the Subaru was a great car, I wanted to take a look while I was waiting for my nearly 6 year old Versa to be serviced next door. I was approached by a very nice mild-mannered young man named Patrick. He willingly obliged me, and took me out on the road in a couple of vehicles. I told him I wasn't going to buy a new car unless I got a good deal. When I learned that they had 0% financing and they would give me the trade-in allowance I asked for...Well, I got the good deal rather quickly without much hassle. I got Customer Service from a friendly salesperson who got me a great price! And, I have a new car that I love!!! More
by MargaretDiBona
July 01, 2013
My saleman was Michael, he was a nice guy but not very My saleman was Michael, he was a nice guy but not very motivated. After a shaky start Chris Franklin took charge of the situation and was fantastic! My saleman was Michael, he was a nice guy but not very motivated. After a shaky start Chris Franklin took charge of the situation and was fantastic! I highly recommend Concordville Nissan & Chris Franklin is wonderful. Thanks very much!!!! More
by memmem
June 22, 2013
John McGettigan was a very competent salesperson. I purchased a car and a truck for lease. After a few days of use my wife and I are extremely pleased with our new vehicles. purchased a car and a truck for lease. After a few days of use my wife and I are extremely pleased with our new vehicles. More
by scamufd
June 08, 2013
On Monday my wife, Christie, and I went to Concordville Nissan with the intention of purchasing a Pathfinder. We I got to the dealership close to 6pm while my wife showed up around 7pm. We found a 2010 P Nissan with the intention of purchasing a Pathfinder. We I got to the dealership close to 6pm while my wife showed up around 7pm. We found a 2010 Pathfinder that Christie loved. Sadly we were not able to make a deal at that time. Ryan Eckberg told us that he will sumit the deal to the bank the next day and let us know what he found. At around 1pm on Tuesday Ryan called Christie with a new deal and she agreed to it. She offered to give him a Credit Card deposit over the phone since she was at work and couldn’t get there until 6pm. Ryan told her that there were 2 other people looking at the vehicle. She said she will get there at 6pm and Ryan said he will put her name on it and have the sales rep, Marq Taylor, to get it cleaned and ready for delivery. When Christie pulled into the dealership at 6:01pm she was told that the Pathfinder that she fell in love with was sold. Marq also said that he did not know she was coming in at that night. Ryan acted disappointed and concerned. She looked at other things for about an hour but did not find anything she liked. Ryan promised her that he will work on something and get in touch with her on Wednesday. He mentioned that he will give her the best deal that he could. While we were in the dealership on Monday we considered leasing a new Pathfinder and Christie found one that she was very interested in. Ryan called Christie today with “Great News”. He got her approved for a Pathfinder lease on the one she really liked. I reviewed the payments that she was quoted and called Ryan to get the final details since the lease deal was very similar to the one we did not like on Monday. Ryan told me the MSRP, selling price and invoice price. I was not happy with the selling price so I asked why he couldn’t give us the car for invoice. He told me that he could not do that. When I asked why he told me that he could sell that car for MSRP anytime. I asked “But, how many people did you piss off yesterday?” Ryan then in turn got very angry with me and told me that I can purchase a vehicle elsewhere and he didn’t want my business. He then proceeded to hang up on me. In my career I had sold cars before and I now work in customer service. That is no way to treat a customer. I know that selling a vehicle at invoice is not going to kill a dealership and according to their web page they have 40 new Pathfinders on the lot. I also know that with a huge inventory like Concordville has there is a huge overhead and it is beneficial to move vehicles. Also, I was always under the impression that a verbal agreement is good and even binding. We were asking them to hold the car for 5 hours. Not overnight or for a weekend, 5 hours. Ryan mentioned that he called Christie at work at 5:15pm to tell her that the car was sold but in reality Christie received his voice mail this morning at work which was time stamped 5:40pm. At that time she was already making her way to the dealership. I am very upset with the way we were treated and Christie is very disappointed because she fell in love with the Nissan Pathfinder. Luckily, there are other Nissan dealers in the area and other car manufacturers in the area. We will be doing our car shopping elsewhere, the only “great news” I really received from Ryan. Also, I suspect when another dealership hears about the way we were treated at Concordville they will probably bend over backwards to do right by us. More
by cbuddyh
Employees Worked With
Ryan Eckberg, Marq Taylor
June 07, 2013
Danielle Mateu is a great salesperson. Her winning personality and willingness to help were a wonderful sales tool. Danielle went way beyond the call of duty in helping me find the right vehicle and personality and willingness to help were a wonderful sales tool. Danielle went way beyond the call of duty in helping me find the right vehicle and speeding along the whole buying process. I would not hesitate to recommend her to my friends or family who might be looking for a new car. Moe Laraki, the sales manager worked earnestly to help me get the car I wanted at a price needed to meet my budget. Chuck Esbensen was instrumental in keeping the financing and paperwork at a minimum so that all went very smoothly. My family has done business with Concordville Subaru/Nissan for more than 20 years and I commend the whole staff for their cooperation in helping us meet our needs then and now. The service department has no equal in the general geographical area as well. Good job Concordville!!!! More
by JoADobson
Employees Worked With
Danielle Mateu, Moe Laraki
June 07, 2013
I shopped for a new car online using the car buying service both AAA and USAA provide for their members. The lowest price available through this service was at Woodbury Nissan so I called Concordville service both AAA and USAA provide for their members. The lowest price available through this service was at Woodbury Nissan so I called Concordville Nissan, because it was closer to my home and I bought my last car there, to see if they'd match the price. The first time I called no one in the sales department answered and I left a voicemail, my call was not returned. I tried again, Farid answered this time and said he'd match the price I was given through the buying service. I went there and Farid quickly helped me find the car I wanted to buy and let me test drive it. When I said I'd purchase the car Farid suggested that I let the dealer try to find me financing at a lower rate than USAA, which they did. I appreciate that Farid quickly recognized I was a decided customer and didn't apply any high-pressure sales tactics usually associated with car salespeople. Farid was courteous, friendly, and professional and did his best to help me drive away in my new car as quickly as possible. More
by tfarrell76
Employees Worked With
Farid Abumohor
