Community KIA

Great Service (and sales) Community Kia is a great dealership, no question about it. They provided the easiest buying experience without any pressure sales tactics or other que Community Kia is a great dealership, no question about it. They provided the easiest buying experience without any pressure sales tactics or other questionable sales methods that you experience at other dealerships. Before buying my Soul from Community, I had walked out of a few other dealerships due to this kind of behavior. For the past year, since I purchased my Soul, I have had all service done at the dealership. They send out monthly coupons, have a comfortable waiting area with complimentary snacks while you wait. I highly recommend purchasing your next Kia from Community. More

First time Community KIA customer I feel like we have covered this in the previous review, but I will reiterate the high points of said review. We appreciate the fact that we were not I feel like we have covered this in the previous review, but I will reiterate the high points of said review. We appreciate the fact that we were not swarmed when we got to the dealership. Our salesman let us wander at our leisure, then he answered questions and made suggestions. Robert Staten (our salesperson) was very knowledgeable about KIA's products and was friendly to boot. After we made our tentative decision, he helped us negotiate a deal we could manage and were happy with. The financial manager was also friendly and guided us through the process as painlessly as possible. All in all the dealership was well run, clean, and a positive atmosphere for what is not normally a desirable situation for our family. I would recommend my vehicle and this dealership to anyone that will listen. More

Great Experience I had a wonderful experience at Community Kia. The Service Manager was very helpful in scheduling my service for 2 Recall incidents. The car was repai I had a wonderful experience at Community Kia. The Service Manager was very helpful in scheduling my service for 2 Recall incidents. The car was repaired and they changed the oil, topped off all fluids, replaced the dipstick, and did a complete check on the car which was above and beyond the requirements. I was very pleased with the service, the friendliness and the courtesy. I will be back. More

Excellent Experience We came to Community Kia to browse for a Soul. Robert Staten came out and spoke with us. After telling him what we came to look at, he got us some key We came to Community Kia to browse for a Soul. Robert Staten came out and spoke with us. After telling him what we came to look at, he got us some keys and let us shop through them. He encouraged us to test drive one around the block. We drove the soul around and came back with even more interest than we had before. Once we came in Robert asked us what we thought about the car. We really liked the car. He also brought up the warranty benefits of buying a Kia and that he would try his best to get us into one that same day even thou we had nothing for a down payment. After speaking with him about all the different options available to us, we decided to get one. He didn't even mind that we were not 100% sold on the color that we wanted so he brought us back out to see all the colors that Community Kia had available. He was very patient with us and was never pushy or overbearing. Robert is really the reason we bought a Kia Soul that day. Our experience with the finance department was very pleasant. Boliver Allmon was great about explaining the buying experience and answering all our questions. Community Kia is really an excellent dealership! More

Disreputable Business Would give zero stars if possible. Like other posts I have read, we had the same disreputable business service as others. Found a vehicle on their w Would give zero stars if possible. Like other posts I have read, we had the same disreputable business service as others. Found a vehicle on their website, made an appointment to test drive, within hour of appointment we called to verify it was still available and to let them know we were on the way because we were driving an hour to get there. Yep, get there to be told the vehicle had been sold. The person our appointment was with was not there, evidently the appointment confirmation is a generic form with Internet Sales Manager, Richard Battle, name on it. Manager on duty, Brandon Etter, took zero responsibility on behalf of the dealership, would not acknowledge anything wrong had been done even after admitting a deposit had been up on the vehicle before we even made the appointment. Worst customer service ever. To top it all off, we get an email the next day from Richard Battle asking if we had any questions regarding the vehicle! Potential customers beware!! More

Pre-Approval a scam Wasted my time filling out their pre-approval application. This is nothing more than a fishing scam for your contact information. After several e-mail Wasted my time filling out their pre-approval application. This is nothing more than a fishing scam for your contact information. After several e-mails back and forth I determined that they are completely deceptive and I would be a fool to entertain them any further. More

Condi was great!!!! Thanx so much!!! Nice sales experience .worth the showroom visit..helpful sales people and helpful finance. Friendly service.our first new car but was a pleasant exper Nice sales experience .worth the showroom visit..helpful sales people and helpful finance. Friendly service.our first new car but was a pleasant experience...Thanx More

Was a pleasant experience would recommend Everything was good. Car is good. Financial guy was good. Everyone was friendly. Guy who put on my plates was nice. I'm not really sure if I got my s Everything was good. Car is good. Financial guy was good. Everyone was friendly. Guy who put on my plates was nice. I'm not really sure if I got my salespersons name right but he was cool. More

Horrible Customer Service Tried for 5 hours to get a price on a vehicle. When salesman never returned the call (James ) I called manager and complained. He thought he was pu Tried for 5 hours to get a price on a vehicle. When salesman never returned the call (James ) I called manager and complained. He thought he was putting me on hold but didn't. Listened to James (worst salesman in any car dealership history ) belittling me for complaining. He refused to transfer me to dealership GM. Thanks James Carter, went across they Hiway to Baytown Ford and purchased a vehicle. You could take a lesson in customer service from them. More

First Time Buyer Sales reps were very helpful and accommodating. They made the buying process simple and straightforward. I got a great deal, and I love the car! Sales reps were very helpful and accommodating. They made the buying process simple and straightforward. I got a great deal, and I love the car! More