Commonwealth Volkswagen
Lawrence, MA
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445 Reviews of Commonwealth Volkswagen
commonwealth motors' starting price was lower than the partially negotiated prices we had encountered at another dealership. Josh, the sales associated, was friendly, not pushy, affable and quite availab partially negotiated prices we had encountered at another dealership. Josh, the sales associated, was friendly, not pushy, affable and quite available. On the day we took possession of the car, he even picked me up at the train station. The finance guy, bobby b., was efficient and incredibly helpful. He matched the best rate we found on the outside, then lowered it by 0.5% in the course of negotiations. he handled all the insurance, plates, inspection issues with narry a hitch. a real professional. More
Recently I visited Commonwealth VW and spoke with a friendly Salesman named Jeff, He WOWed me from the start. Jeff took the time to listen to me and what I was interested in. He then took the time in t friendly Salesman named Jeff, He WOWed me from the start. Jeff took the time to listen to me and what I was interested in. He then took the time in the freezing cold to show me a couple of the cars I was looking at. After earning my trust he recommended the VW CC to me. I took this for a drive and fell in love with it. It was fast, comfortable and stylish. Jeff took me through the number process and introduced me to his manager. Once we decided on a fair price I had told the sales manager that I was a little pressed for time. I have never had a dealership respond to my needs so much. The sales manager and Jeff got me through to finance and out very quickly. The delivery went well and they ensured the car was pristine before I picked it up. I would recommend anyone to buy from Commonwealth. I am 29 years old and have owned over 40 cars. more than 5 new and have never had this type of treatment at a dealership before.Thank you Jeff and Thank you Commonwealth. More
Ana was really helpful and nice, and didn't pressure us. Ana was really helpful and nice, and didn't pressure us. I really hate when we visit car dealerships and all of the salesmen pounce, but she was very Ana was really helpful and nice, and didn't pressure us. I really hate when we visit car dealerships and all of the salesmen pounce, but she was very friendly and helpful, and she also respected our space. My parents were very happy with the price of my VW Jetta, and we are looking forward to having business with Commonwealth Lawrence in the future! More
I went in with a quote from another dealer and my deal was matched. I love my new Jetta Sportwagen and will definately recommend this dealer to all my friends and family. Jeff and Jim were incredibly he was matched. I love my new Jetta Sportwagen and will definately recommend this dealer to all my friends and family. Jeff and Jim were incredibly helpful and polite. I got everthing that I wanted in my new car and more. Their slogan of shop us last was true More
When I brought my vehicle in for it's 5000 mile service Marc explained what was going to be done and what the cost would be. I explained that I had a $10 coupon and a 10% coupon and Marc accepted the $10 c Marc explained what was going to be done and what the cost would be. I explained that I had a $10 coupon and a 10% coupon and Marc accepted the $10 coupon. I also explained that I had a problem with my directional light performance as well as the CD hanging with the display saying "WAITING" instead of playing the CD. Marc had them check the directionals (found nothing wrong) because when I brought the car in they were now working correctly. He also explained that they were ordering a replacement radio/cd player to replace the current one that was not functioning correctly. Marc told me that they would call me when they received the new radio/cd. My cost was just for the 5000 mile OIL CHANGE. Lamar has stopped by the two times I have had the car in for service and made sure that everything was acceptable to me. Lamar is the salesperson that sold me the car and I would recommend anyone wanting to buy a car to see him for a very good deal and a very pleasant experience buying a car. In the past year this is the second car that I have purchased from Lamar and Commonwealth Motors. I would and will recommend this dealership to anyone. More
I made an appointment to have my car looked at after having $650.00 worth of work the previous week . It was not sounding right I thought it may be related. The appointment was for a thursday morning fo having $650.00 worth of work the previous week . It was not sounding right I thought it may be related. The appointment was for a thursday morning for me to drop off, I was told I would receive a call before any work would be performed. Saturday morning I called and my car had not been looked at YET. Finally on Monday my car was looked at and diagnosed! I find this unexceptable, the week befor they had my car for a week as well. I am NOT happy with this service at all. Brenda More
Great service, as soon as i got in is as soon as i came out, happier than my visit as i walked in! The service was very quick, and the hospitality was untouched. I really felt like i was at home at the com out, happier than my visit as i walked in! The service was very quick, and the hospitality was untouched. I really felt like i was at home at the commonwealth dealership Thank you Volkswagen!!!! More
I was given quick, friendly service, the services advisor was thorough in telling me what service will be done and how long it would take. Answered all my ?'s thoroughly. Also suggested a way I could obtai was thorough in telling me what service will be done and how long it would take. Answered all my ?'s thoroughly. Also suggested a way I could obtain a rebate on wipers I needed. Didn't pressure me to get any service done I did not need. More
Everyone at the dealership was extremely helpful and friendly. I asked them to hold a vehicle for me because we were closing on a house later that month. They complied with no issues. Out of the seve friendly. I asked them to hold a vehicle for me because we were closing on a house later that month. They complied with no issues. Out of the several dealerships that I visited looking for a new vehicle, Commonwealth was the only one that agreed to this. Thank you. More
The sales man that I dealt with where very helpful and not pushy to get my business right away. They where very concerned that I was happy and that means a lot to me. Very nice and informative staff and I not pushy to get my business right away. They where very concerned that I was happy and that means a lot to me. Very nice and informative staff and I would deff choose them again and I would send mt family and friends! More