Commonwealth Volkswagen
Lawrence, MA
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445 Reviews of Commonwealth Volkswagen
Nick Tziolis was great - He made us feel comfortable and helped us to choose the right vehicle for us (without pressure) After I took the volkswagen home I called Nick several times with questions and he w helped us to choose the right vehicle for us (without pressure) After I took the volkswagen home I called Nick several times with questions and he was always courteous and helpful . I would recommend Commonwealth Volkswagen. More
The experience at Commonwealth was highly professional. I did not feel pressured to buy and back many time to look and browse. Once I made the decision to buy I was greeted by Cory at the door. He took l I did not feel pressured to buy and back many time to look and browse. Once I made the decision to buy I was greeted by Cory at the door. He took lots of time to answer all my questions, we went for several rides then I decided on the Jetta TDI. Cory was new at the job by only one week but surprised me with his knowledge of the car and the technical aspects. Additionally, if he could not answer a question he would take the time to find out and was open and honest with his answers. I was also given a tour of the repair facilities and told of the process that I would follow when service is required. The tour included the finance department as well. The experience was very positive and comfortable. Very Pleasant. More
CW motors again does not fail me. I just completed my 4th used car purchase with them. They are friendly, straightforward, and patient with my multiple visits. Nick is another new face at CW but he fit 4th used car purchase with them. They are friendly, straightforward, and patient with my multiple visits. Nick is another new face at CW but he fits right in with what I have come to expect from CW employees. He is friendly, answered my questions, did not push or pitch. As with my other vehicles, my service and repairs will at CW as I know they will stand by thier sale and services. More
Nick was very friendly and it was a very comfortable experience. He did not pressure us at all. Customer service didn't end at the sale. I would definitely recommend Commonwealth Motors to anyone looki experience. He did not pressure us at all. Customer service didn't end at the sale. I would definitely recommend Commonwealth Motors to anyone looking. In the future, when I need a new car I will use Commonwealth motors again. More
my husband and I came in looking to trade our pick up trck for a Jetta. Jeff was very helpful in showing us ou vehicle options and explaining the differences in the models. It was a very hard decision to trck for a Jetta. Jeff was very helpful in showing us ou vehicle options and explaining the differences in the models. It was a very hard decision to trade in our truck and wanted a fair trade in value. Both Jeff and the business manager worked very hard on getting us into the vehicle we wanted, keeping our payment within the range that worked for us and for getting us a fair trade value on our truck. Overall our experience with Commonwealth VW was very positive and the staff was very accomodating and friendly! I would reccomend this dealership to family & friends. More
I am a repeat customer of Commonwealth motors. I have always been happy with the services I have received at this company. It is close to my home and convenient when i need to bring it in for service. Th always been happy with the services I have received at this company. It is close to my home and convenient when i need to bring it in for service. They offer a shuttle service to work or home too. More
I bought a new 2011 Jetta S from Commonwealth. I dealt with Joshua when purchasing the car. He was great, very friendly and well informed. He got me exactly the price that I asked for and I never felt p with Joshua when purchasing the car. He was great, very friendly and well informed. He got me exactly the price that I asked for and I never felt pressured to sign right away. The only complaint that I have is that I spent a long time in the finance department waiting for them to make photo copies of my paperwork. Overall a great experience and I would recommended commonwealth to anyone. More
Very easy and quick service. Never fealt like information was being withheld. Will definetley lease my next car from Commonwealth motors. Everyone there was willing to help, free cookies and co information was being withheld. Will definetley lease my next car from Commonwealth motors. Everyone there was willing to help, free cookies and coffee in the waiting area with a room for children as well. More
When I first walked into Commonwealth motors Josh was there to greet me...He worked really hard on finding out what I wanted and what kind of car was important to me as well as what features I wanted.He there to greet me...He worked really hard on finding out what I wanted and what kind of car was important to me as well as what features I wanted.He wasnt pushy at all. Like most care salesman. One thing about Josh that stuck out among many things is that if Josh didnt know the answer he said he didnt know but would find out and that is what he did. My mother along with my friend pointed that out. Josh called me but not to much to see how things were going. I thought Josh was a good saleman that I called a friend up the day when I bought a VW and she came down that night and bought a Honda accord.....Two cars sold in one night says something!!!!!! More
I am happy with my new leased Jetta. Ed found the color I was looking for and he made it easy to close the deal. I am appreciative of the no money down offer. I am also glad that Commonwealth took care of th was looking for and he made it easy to close the deal. I am appreciative of the no money down offer. I am also glad that Commonwealth took care of the "running" part of purchasing a car. I did not have to go to my insurance company or the MA Registry during the snowstorm! More