Columbiana Chrysler Jeep Dodge Ram

The dealership always provides top notch service and I feel they are very trustworthy and give me the honest opinion on what needs to be done feel they are very trustworthy and give me the honest opinion on what needs to be done More

Corey is a great guy. Great personalty. Work always done as needed, sometimes beyond, as he did last visit. Great personalty. Work always done as needed, sometimes beyond, as he did last visit. More

I guess the key is finding the right sales person. When 1st drove in my old vehicle and a tee, jeans and hat the 1st salesman was a jerk. Very reluctant to do anything for me. I asked for keys to look When 1st drove in my old vehicle and a tee, jeans and hat the 1st salesman was a jerk. Very reluctant to do anything for me. I asked for keys to look inside he said I couldn't drive it. Can't I look inside and see the engine and trunk. Finally getting the fob I got in the car. When I asked to bring the fob over so I could start it up I was told again I couldn't drive it. Finally I got to hear the engine. When I asked for a copy of the window sticker I was told to look it up online. So I left discussed when home I called the dealership asking for the sales manager to the girl answering. I got a guy to whom I told my story to and he invited me back the next day. So I went back ,and was treated quite differently. I was even tossed the fob to drive it. We worked out a deal and told him I wanted to bring my wife back on Saturday and put down a deposit. Which was agreeable with him. I called Saturday morning to let them know we were on our way. Arriving there we were greeted by the jerk who wouldn't give me the time of day before. But now was more than happy to show us the car and explain the options to us. When I asked where my salesman was given a vague answered that he wouldn't be coming in. Once home again I call the dealership asking for the sales manager. This time I verified I was actually talking to the manager Mr. Campfield. Repeating my story to him he said he would take care of it and me. Was given to a 3rd gentleman , Mr. McIntee who handled all the paperwork , went over the vehicle and was treated the way I should have been in the beginning. Hope they learn not to judge the book by its cover. More

Love the dealership and wonderful employees and service department very knowledgeable and professional and prompt on service department very knowledgeable and professional and prompt on service More

Kory the service writer takes good care of people because he cares about his customers He got me in and out in a very short time he cares about his customers He got me in and out in a very short time More

Fixed my brakes on my 2017 Jeep wrangler. They were very professional and very good communication on what work needed done. Great service They were very professional and very good communication on what work needed done. Great service More

Excellent service department always fast, efficient and thorough and always honor scheduled appointment times. I also met with Carol Chappel to discuss lease purchase options and she was very knowledgea thorough and always honor scheduled appointment times. I also met with Carol Chappel to discuss lease purchase options and she was very knowledgeable, personal and informative and spent a lot of time with me discussing my options. More

They seemed very knowledgeable and very concerned that I was satisfied with the work that they did. was satisfied with the work that they did. More

Very courteous when I arrived. They got me right in with a good smile!!! Job completed in 45 minutes. Very pleased. The price also seem very fair for the service performed. They got me right in with a good smile!!! Job completed in 45 minutes. Very pleased. The price also seem very fair for the service performed. More

Having been a business owner who achieved success by offering customer service I am hard to please. But these guys go over and above. Excellent place to do business offering customer service I am hard to please. But these guys go over and above. Excellent place to do business More