Columbia Hyundai

I was extremely unhappy! I made an appointment for my recall and when I got there they told me that they couldn't take me because they had to order the part. That should ha I made an appointment for my recall and when I got there they told me that they couldn't take me because they had to order the part. That should have been explained to me when I made the appointment as I had someone waiting to pick me up!!! More

People were excellent. Only downgrade was quoted 1 1/2 hrs for maintenance/oil change & tire rotation & took almost 2 1/2 hrs even opting out of car wash. Only downgrade was quoted 1 1/2 hrs for maintenance/oil change & tire rotation & took almost 2 1/2 hrs even opting out of car wash. More

Always get great service Quick turnaround Have owned Hyundai automobiles for many years Recommend Columbia hyunda Hyundai automobiles for many years Recommend Columbia hyunda More

They were very responsive . They picked up the car. Fixed the problem . Very easy to deal with! They picked up the car. Fixed the problem . Very easy to deal with! More

Scheduled appointment online. Took care of my car in a timely manner. Check in and check out was easy Took care of my car in a timely manner. Check in and check out was easy More

They were understaffed, and they are telling me after 35k miles I have thousands in repairs to breaks and tires. I bought this car from them. I reached out to the dealership, and said they would get the dire miles I have thousands in repairs to breaks and tires. I bought this car from them. I reached out to the dealership, and said they would get the director involved, that has not yet happened. Very disappointed in my experience. The service members were nice about it taking over 4 hours, but when your own service team is telling people these brakes give out after 35k miles, there's red flags everywhere. I have been a Hyundai owner my whole life, as is my family. Unless there are changes, this is my last Hyundai I will ever purchase. More

The work was done promptly and efficiently. The waiting area was clean and comfortable. Brindle did an excellent job of helping me get the work scheduled initially and letting me know as soon The waiting area was clean and comfortable. Brindle did an excellent job of helping me get the work scheduled initially and letting me know as soon as the work was completed. More

I have purchased my last 3 new Hyundais at Columbia, and a big reason is the dealership and the excellent service and maintenance for my cars. a big reason is the dealership and the excellent service and maintenance for my cars. More

easy drop off and pick was simple too. Nice clean drop off area and free car wash was nice touch. Nice clean drop off area and free car wash was nice touch. More

Austin and his team were helpful and informative. He also provided warranty details not mentioned previously. He also provided warranty details not mentioned previously. More