Columbia Hyundai

My car was serviced and repaired quickly . I was informed every step of the way. The waiting room has been nicely updated. I was informed every step of the way. The waiting room has been nicely updated. More

Buying my car was a pleasure. Service was OK, seemed a bit slow I made over the phone and the receptionist was less than friendly, However when I spoke with whomever scheduled the Service was OK, seemed a bit slow I made over the phone and the receptionist was less than friendly, However when I spoke with whomever scheduled the appt, she was great! I made an appt and had wait almost 2 hours for an oil change and tire rotation. I was also not informed of pick up and deliver of my vehicle. Hopefully my next service will be better. More

Scheduling should prioritize the folks that made appointments week(s) in advance. A luxury dealer(Genesis) should have this figured out. Arrived prior to my 10:30am appointment and had to wait 3 hou appointments week(s) in advance. A luxury dealer(Genesis) should have this figured out. Arrived prior to my 10:30am appointment and had to wait 3 hours for them to start. Simple oil change/tire rotation took up 5+ hours of the day. More

My keep lane assist isn’t working properly. I went twice for them to evaluate it. This first time there were 10 cars ahead of my scheduled appointment so I left. The next time, I left my car ov I went twice for them to evaluate it. This first time there were 10 cars ahead of my scheduled appointment so I left. The next time, I left my car overnight and the expert workers had to leave, so I asked for an oil change. That was the 2 star result More

Dealership unable to schedule recall service or rear differential code diagnostics until late July, so I’m going to be driving a brand new Genesis that is constantly dinging at me about the rear differe differential code diagnostics until late July, so I’m going to be driving a brand new Genesis that is constantly dinging at me about the rear differential for the next month and a half. Not pleased, I’ve never had anything remotely similar to this with Lexus over the past 10 years… More

I love my Genesis! I received my first maintenance check and now I love the service! I received my first maintenance check and now I love the service! More

No loaner. Oil change , tire rotation, car wash. Had to return the car next day, tire pressure wrong. Car wash horrible. Oil change , tire rotation, car wash. Had to return the car next day, tire pressure wrong. Car wash horrible. More

Service advisor behavior and knowledge about service details are poor. On wanted confusion. I will think 10 times before talking my vehicle to your service center. details are poor. On wanted confusion. I will think 10 times before talking my vehicle to your service center. More

Both Craig Bachmann and Jack McFarland (Finance) were terrific to work with. I've bought many cars over the years and have had many frustrating and infuriating experiences of double-talk, trying to inser terrific to work with. I've bought many cars over the years and have had many frustrating and infuriating experiences of double-talk, trying to insert hidden charges, finance contradicting or denying what salesmen said, and so on. None of this was true at Columbia Acura. Both Craig and Jack were perfectly clear in presenting all their information, very patient, put no pressure on me, and kept confirming that I understood what we were talking about and what the documents were saying. The pricing itemization was very plain and easy to understand. It was a pleasure working with them both. I would highly recommend Columbia Acura to anyone. More

Fast service, nice and knowledgeable staff, clean waiting room and restrooms. I highly recommend this dealership! room and restrooms. I highly recommend this dealership! More