Columbia Hyundai
Cincinnati, OH
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Usually have a good experience with service, but took 1 month to get my car back, as the part didn’t come in for a recall. Not sure why they wouldn’t postpone until the part was in(they delayed the service month to get my car back, as the part didn’t come in for a recall. Not sure why they wouldn’t postpone until the part was in(they delayed the service a week because the part wasn’t in yet). More
Usually great service - has dropped off with its expansion. Tech lead was not nice and acted like I wasn’t important. Service manager had to solve my problem. Not enough help is not my problem - m expansion. Tech lead was not nice and acted like I wasn’t important. Service manager had to solve my problem. Not enough help is not my problem - made the appointment I expect to notch service More
If your phone is going to be answered by a robot, and the message states texting is preferred, then by all means please ensure someone is reading and responding to texts. I had multiple texts go unanswered message states texting is preferred, then by all means please ensure someone is reading and responding to texts. I had multiple texts go unanswered and the service department simply left for the night, holding my car overnight unnecessarily because no one could answer my questions about the services performed. More
Excellent service and done very quickly. Very professional and took care of all of my concerns. Columbia Hyundai is the best in town. Very professional and took care of all of my concerns. Columbia Hyundai is the best in town. More


