Columbia Hyundai
Cincinnati, OH
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Ed in service was not only extremely helpful, but also very kind. People like Ed make me want to continue to be a customer. You are blessed to have him on your staff. very kind. People like Ed make me want to continue to be a customer. You are blessed to have him on your staff. More
I would like to recognize Brindle Owens in the service department. He went the extra mile in customer support. Brindle worked my service needs into the schedule without an appointment. Something he did no department. He went the extra mile in customer support. Brindle worked my service needs into the schedule without an appointment. Something he did not have to do. That’s customer care. More
Car was not ready when agreed upon with no communication to allow me ample time to make other arrangements. I had to call the shop, or I never would have known. Picked up car and piece of trim that was part to allow me ample time to make other arrangements. I had to call the shop, or I never would have known. Picked up car and piece of trim that was part of repair job was not replaced however I was charged. Part will now be ordered and mailed to my home. Fran was very nice but seemed very busy and was the only one that could provide any detailed information about my car when I called. More
I was there for a recall. The parts were not in when I got my first letter from Hyundai about a recall due to faulty wiring possibly causing a fire in my Elantra. One would th The parts were not in when I got my first letter from Hyundai about a recall due to faulty wiring possibly causing a fire in my Elantra. One would think that if it was a serious recall every Hyundai would have access to the parts needed. It was not until I got my second letter addressing the same problem that my car could be fixed. More


