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Columbia Ford Kia
Columbia, CT
4,145 Reviews
Thank You for choosing Columbia Ford Kia to fulfill your automotive needs. When it comes to depending on an organization you can trust, we understand how difficult it can be to find. We are honored that you have chosen us. Our goal is to service you and your automotive needs, whether it is purchasing a new or used car or truck, having your vehicle reconditioned, service and repair related issues, body work, or your need for parts and accessories for your current vehicle. We want you to be able to come to one place where you can feel comfortable, and be treated like a friend, not a number.
Our facility has been newly renovated with you and your convenience being our utmost concern. Its exterior design is geared to accommodate efficiency as well an eye-pleasing atmosphere. Our interior houses friendly, helpful, and capable employees ready to welcome and assist you with any questions or concerns you may have. Our unique showroom will entertain and interest you, as well as display our fine automobiles.
Welcome to the Columbia Ford Kia EXPERIENCE -- where we will do everything in our power to earn and retain the trust you have placed in us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:30 PM
Tuesday 8:00 AM - 7:30 PM
Wednesday 8:00 AM - 7:30 PM
Thursday 8:00 AM - 7:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,145 reviews
June 07, 2026
Great Nicco was very helpful, made the process quick and easy Nicco was very helpful, made the process quick and easy for us to leave with our dream car easy Nicco was very helpful, made the process quick and easy for us to leave with our dream car More
by ALLIEGONZ03
Verified Customer
June 07, 2026
Dealer was excellent along with the service Been a long time, customer and plan on continuing it time, customer and plan on continuing it More
by Ford F150
June 07, 2026
I brought my car in for transmission work that took multiple iterations to fix for a warrantee job on a new transmission bought from columbia ford on 12/09/2025 but installed in a private transmission multiple iterations to fix for a warrantee job on a new transmission bought from columbia ford on 12/09/2025 but installed in a private transmission shop. It was brought to columbia ford on 1/19/2026 because the new transmission was under a warrantee. The communication on progress was very poor from columbia ford, and it took 3 iterations of service with multiple loaners in between. My vehicle was returned to me on 5/29/2026 which in total was 5 months and 20 days. To get a progress update, me or my wife would have to call, and the progress was never known immediately, I would need a call back which usually resulted in, 'the tech has not looked at it yet'. I understand backlogs and short staffing but if the communication were better, it wouldn't have been a very stressful experience as it was. Renewal of the loaners every week or two weeks without a progress update was stessful because we needed to empty out the vehicle and fuel it up before the renewal not knowing if we would be getting back my vehicle that day. More
by sford
Employees Worked With
idk
June 07, 2026
The leasing experience was very well and I recommend it for anybody who is looking for a good vehicle to upgrade every couple years with a short commute for anybody who is looking for a good vehicle to upgrade every couple years with a short commute More
by averycameron014
Employees Worked With
Andy Caldwell
June 06, 2026
The service department is extremely helpful, as with all the service advisors. Very polite . And courteous the service advisors. Very polite . And courteous More
by Scot.B.Cupp
June 05, 2026
We ran into a few hiccups and Fernando handled like a champ and we got it all done in a timely matter. champ and we got it all done in a timely matter. More
by Jmayberry85
June 05, 2026
This was the most pleasant experience with an auto dealership. All involved were the best! dealership. All involved were the best! More
by lrgevry
June 04, 2026
It was very good The staff was terrific and very helpful. Cookies were very good as well Cookies were very good as well More
by matth0071
June 04, 2026
The pick up service and/or the service done right at my house is great. Love talking to the employees when they are here. Very nice people and you can tell they love thier jobs. house is great. Love talking to the employees when they are here. Very nice people and you can tell they love thier jobs. More
by chickslopinversion
Employees Worked With
RUSH WELLINGTON
