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Columbia Acura Inc

Cincinnati, OH

4.6
1,654 Reviews
Welcome to the Columbia Acura, the Cincinnati Tri-State area premier Acura dealer. We have a wide selection of new sedans and SUVs, as well as Precision Certified Used Vehicles. We have helped many customers in the Cincinnati Tri-State area and Northern Kentucky locate their perfect Acura! Nominated two consecutive years – 2021 and 2022, Columbia Acura has won the Precision Sales Team Award for demonstrating outstanding Precision Crafted Performance. We are confident our sales staff will go above and beyond to make it easy to meet your needs and check all your boxes for that perfect Acura. In addition, we also upload resourceful information online to make it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle. Promotions are subject to change monthly.
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10979 Montgomery Rd

Cincinnati, OH

45249

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Showing 1,654 reviews

October 16, 2024

Each time I stop at the dealership for service or just a help with a programming issue, they do a very good job. They are very helpful. More

by TZEMBOCH
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

Not customer service friendly and to be a dealer the cost is to high should be lower than other companies for service on their Hyundai models More

by MSHERRIE13
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

Chuck is the best! Sometimes service takes longer than expected, busy Chuck is great with customer service! More

by JEFF.MEYROSE
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Chuck
October 14, 2024

Professional, knowledgable, and experienced. My salesperson Brian was easy to work with and was straightforward and easy to work with via email and text. Which led to about 20 minutes at the dea More

by JAIMIEG513
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Lawson
October 14, 2024

You jerked me around with the scheduling, then never followed up once you finally took the car on the day you scheduled...say you're busy so we schedule almost a week out. then don't work on the car as More

by SZAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon McFarland
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

I already submitted this once. All is well. No complaints. Is that fifteen words yet? More

by RBTEN
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Trevor Leonard
October 14, 2024

Valet service was excellent and accommodating, but the initial scheduling system needs work. It can be hard to get an appointment scheduled and get someone on the phone. More

by KYSCHINDLER
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Steve
October 12, 2024

This is a very professionally run, class-act business! They treat you with respect and are very friendly and helpful. They listen to and address any concerns you might have. The waiting room was comforta More

by AMY.JOHN.SMITH910
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Edmund Schmerr was my service advisor
October 12, 2024

My service was excellent but I still had to go back the second time and they found out the socket is bad not the lightbulb so I will have to go back a third time but that’s OK. I’m OK with that. More

by leggs2056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

service was really good . why do I need to leave a 15 word response? question More

by RJFLYNNJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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