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Columbia Acura Inc
Cincinnati, OH
1,653 Reviews
Welcome to the Columbia Acura, the Cincinnati Tri-State area premier Acura dealer. We have a wide selection of new sedans and SUVs, as well as Precision Certified Used Vehicles. We have helped many customers in the Cincinnati Tri-State area and Northern Kentucky locate their perfect Acura!
Nominated two consecutive years – 2021 and 2022, Columbia Acura has won the Precision Sales Team Award for demonstrating outstanding Precision Crafted Performance. We are confident our sales staff will go above and beyond to make it easy to meet your needs and check all your boxes for that perfect Acura. In addition, we also upload resourceful information online to make it easy to get all the available vehicle information so you can spend less time researching and more time enjoying your purchase. Check out our new specials and used specials for additional savings on your next vehicle. Promotions are subject to change monthly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 1,653 reviews
October 22, 2024
When I walked in, I was greeted and the dealership ship felt like a small business. Everyone was overly nice and accommodating. felt like a small business. Everyone was overly nice and accommodating. More
by Jerome.herring5
Verified CustomerEmployees Worked With
October 22, 2024
The employees made me feel welcome and that they cared about me as a customer. They were friendly and explained everything. about me as a customer. They were friendly and explained everything. More
by dsdbrown
Employees Worked With
October 21, 2024
I found the dealership to be very friendly, very courteous, and everyone I talked to is very knowledgeable. They worked very hard to find the best deal for us.And did not resort to heavy pressure sa courteous, and everyone I talked to is very knowledgeable. They worked very hard to find the best deal for us.And did not resort to heavy pressure sales tactics. She was great! More
by jb_vaughters
Employees Worked With
Kay Denmark
October 19, 2024
They did not put air in my tires. I left a voicemail and never heard back about it. I left a voicemail and never heard back about it. More
by RACHELLECREAGER
Employees Worked With
October 18, 2024
I called to make an appointment, but a bit answered. I asked for a phone call but got a text. I asked the person texting me to call me. They keep texting me. Set up an appointment. My husband took to ca I asked for a phone call but got a text. I asked the person texting me to call me. They keep texting me. Set up an appointment. My husband took to car to the dealership and was told we didn’t have an appointment. Pulled up the text so the rude man honored the appointment. Received a text with a link for service- and a repair estimate. I made my selections and signed the estimate. My husband picked up the car and paid the bill which was $300 more than the estimate. Can’t call so texted. Got a reply that doesn’t answer the question- how can you charge me for more than the estimate? Still waiting for a reply. I suppose I can call the state attorney general and ask them to help. So disappointed in this dealership that I’ve used for years. More
by keborall
Employees Worked With
Tyler
October 18, 2024
Great service! Service department is professional and friendly. Waiting area is clean and comfortable. The cost of service is too high. Service department is professional and friendly. Waiting area is clean and comfortable. The cost of service is too high. More
by jmpowers
Employees Worked With
October 17, 2024
Great service, excellent customer service representatives. Been doing business for years at this location! Jamie Moore is excellent at the desk! representatives. Been doing business for years at this location! Jamie Moore is excellent at the desk! More
by tjnelson608
Employees Worked With
Jamie Moore
