Colonial Volkswagen of Medford - Service Center

Got an appointment immediately. Friendly and professional. Rusty is great! Facility was clean and comfortable. My engine light came on and when I spoke to Rusty, he said to bring it right over. professional. Rusty is great! Facility was clean and comfortable. My engine light came on and when I spoke to Rusty, he said to bring it right over. More

Came in for some warranty work and the service was amazing quick turn around and the car was cleaned. I will be coming here as long as I have my car. amazing quick turn around and the car was cleaned. I will be coming here as long as I have my car. More

They were supposed to be waiting for me and nobody knew about it. I had to go back for a mistake and had to ask for a solution many times. about it. I had to go back for a mistake and had to ask for a solution many times. More

The latest service at Colonial Volkswagen of Medford was excellent. And the stuff was very professional and very helpfull during the service. I hope my experience with the dealership will be the same in fut excellent. And the stuff was very professional and very helpfull during the service. I hope my experience with the dealership will be the same in future. More

Very good service. I would like to recommend it to everybody.The shuttle is awesome! It saved me a lot of time and the driver is great! everybody.The shuttle is awesome! It saved me a lot of time and the driver is great! More

Brought our Passat in to be serviced and discovered that the transmission was shot and they ordered a new one, but after installing it and test driving, it was determined that the transmission had issues, s the transmission was shot and they ordered a new one, but after installing it and test driving, it was determined that the transmission had issues, so another tranny was installed. Dan in service was, as usual, really great at keeping us updated and it was really great to see the attention to detail and patience that the repair people have for their cars. Dan is just a great guy , he couldn't of been more informative and professional, the work done is great, the car drives like new. Sales is looking for a used Jetta for my 19 yr. old daughter, my wife will be buying a new Atlas in a few weeks and we would never go to any other dealership. I've been buying cars for a long time and the service and courtesy of everyone I've met at Colonial is really impressive. I don't mean to sound like a shill for the dealership, but they're a very nice group of people. JIm Hanley- Malden More

Very easy and fast service. In and out, no problem. Parts dept. was helpful finding and pricing roof rack. Looking forward to next visit. Thank you. Parts dept. was helpful finding and pricing roof rack. Looking forward to next visit. Thank you. More

Worked with Rusty! He was quick and ensured my recall and airbag wiring was completed efficiently. Would definitely recommend to people looking to buy or have their VW fixed airbag wiring was completed efficiently. Would definitely recommend to people looking to buy or have their VW fixed More

Expensive.A punture repair for $26 Is way too much. You Expensive. A punture repair for $26 Is way too much. You guys need to slow down on pricing or you would loose look of serving customer . Reevaluate Expensive. A punture repair for $26 Is way too much. You guys need to slow down on pricing or you would loose look of serving customer . Reevaluate More

I come here every year to do an annual check of my VW Tiguan. This team is quick and efficient and they do quality work. I would not go to any other service team. Tiguan. This team is quick and efficient and they do quality work. I would not go to any other service team. More