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Colonial Hyundai

Downingtown, PA

3.7
2,074 Reviews

4423 Lincoln Hwy

Downingtown, PA

19335

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Showing 2,074 reviews

February 06, 2020

Found my service experience to be efficient and the service staff to be very polite and helpful. Showroom kept very clean as well. Was told when I called that the appointments would take approximatel More

by bjw.alpha
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
Feb 06, 2020 -

Colonial Hyundai responded

Thank you for taking the time to share your experience! We are glad to hear you had a pleasant visit to our dealership and we appreciate your business! -The Colonial Team

February 05, 2020

We expected car to be done at the designated time. After finally picking up they explained the part had to be sent fed ex. Then it took longer to put it in. If they would of explained what was happening whe More

by VENNIS1012
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
Feb 06, 2020 -

Colonial Hyundai responded

Thank you for the feedback. We apologize for not updating you with the longer service time, we are constantly working at perfecting our process and keeping the customer up to date throughout their visit. We appreciate your patience and we hope we are able to earn your business again in the future! -The Colonial Team

February 05, 2020

Went in for an oil change, they were finished in a short period of time. I will continue to have my vehicle serviced at this place. More

by DCOWBOY2001
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
Feb 06, 2020 -

Colonial Hyundai responded

Thank you for leaving us a review! We are glad to hear you had a positive experience and we look forward to seeing you again! -The Colonial Team

February 05, 2020

The experience at colonial Hyundai was amazing, getting on the door salesman Lou was very nice and make me and my family very confortable. The personal attention and the desire of get me what I wanted and More

by Martinlawson14
Recommend Dealer
Yes
Employees Worked With
Vince Perry, Lou Ziegler
Feb 06, 2020 -

Colonial Hyundai responded

Thank you for leaving us a review! We are thrilled to hear you had an excellent experience working with Lou, he's great! We appreciate your business and hope to see you again soon! - The Colonial Team

February 04, 2020

extremely pleasant I was not made to feel pressured with the leasing process. Everyone I encountered was helpful and friendly. The test drives were educational with al More

by maryellenachneider
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zac, George Clark, Andy Smith, Jack Provence
Feb 06, 2020 -

Colonial Hyundai responded

Thank you for leaving us a review! We are glad to hear you experienced a pressure free buying process, we always want our customers to feel comfortable, and well taken care of! We appreciate you coming to us for your new vehicle! -The Colonial Team

February 04, 2020

They have a very nice welcoming staff that makes sure that all your needs are fulfilled and makes sure your visit is as pleasant as possible. More

by HWOLDORF
Recommend Dealer
Yes
Employees Worked With
Ruben Escobar
Feb 06, 2020 -

Colonial Hyundai responded

Thank you for the review! We are glad to hear you had a positive experience at our dealership and we hope to work with you again soon! -The Colonial Team

February 04, 2020

Humberto was very nice and has been concerned about me understanding how to operate the different features on my car and retrieve things I left in my trade in car. Once Humberto was not in and Joshua to More

by jmgranny220
Recommend Dealer
Yes
Employees Worked With
Humberto Bernal, Andy Smith, Joshua Leach
Feb 06, 2020 -

Colonial Hyundai responded

Thank you for taking the time to leave us a review! We apologize for the misunderstanding regarding the final price but we can assure you we always give our customers the best deal possible! Our sales team puts the customer first and always makes sure they are completely satisfied both during and after the purchase. Thank you for your business and feel free to reach out any time with any questions or concerns! -The Colonial Team

February 04, 2020

Outstanding service department. Great experience from start to finish. Would recommend this dealership to friends and family. Technician was very professional and willing to go out of his way to help. More

by JECKMAN243
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano, Kevin Wagner
Feb 06, 2020 -

Colonial Hyundai responded

Thank you for sharing your experience! We sincerely appreciate the recommendation and it was our pleasure to work with you! Thank you for your business! -The Colonial Team

February 03, 2020

Service of my Tuscon Very happy with the dealership. Have always been quick and efficient! Very professional and friendly and take the time to go over services performed More

by ppurdy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donna Feliciano
Feb 04, 2020 -

Colonial Hyundai responded

Thank you for sharing your review! We work hard to make our services as fast and efficient as possible so our customers can continue on with their day! We appreciate your business! -The Colonial Team

February 03, 2020

Much quicker this time! Much more pleased with my visit to the service department this time. For what I needed to have done, turn around was fairly quick and Ruben made sure More

by Jawannamartinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruben Escobar
Feb 04, 2020 -

Colonial Hyundai responded

Thank you for leaving us a review! We are glad to hear you had a positive experience while visiting our service department. We appreciate your business and look forward to working with you again! -The Colonial Team

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