Colonial Hyundai
Downingtown, PA
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Found my service experience to be efficient and the service staff to be very polite and helpful. Showroom kept very clean as well. Was told when I called that the appointments would take approximatel service staff to be very polite and helpful. Showroom kept very clean as well. Was told when I called that the appointments would take approximately an hour and they were true to their word. More
We expected car to be done at the designated time. After finally picking up they explained the part had to be sent fed ex. Then it took longer to put it in. If they would of explained what was happening whe finally picking up they explained the part had to be sent fed ex. Then it took longer to put it in. If they would of explained what was happening when we called we would have understood. More
The experience at colonial Hyundai was amazing, getting on the door salesman Lou was very nice and make me and my family very confortable. The personal attention and the desire of get me what I wanted and on the door salesman Lou was very nice and make me and my family very confortable. The personal attention and the desire of get me what I wanted and the price that I was looking for he went above and beyong to make me happy. I was very satisfied with his sales skills. More
extremely pleasant I was not made to feel pressured with the leasing process. Everyone I encountered was helpful and friendly. The test drives were educational with al I was not made to feel pressured with the leasing process. Everyone I encountered was helpful and friendly. The test drives were educational with all new features explained on the cars. More
Humberto was very nice and has been concerned about me understanding how to operate the different features on my car and retrieve things I left in my trade in car. Once Humberto was not in and Joshua to understanding how to operate the different features on my car and retrieve things I left in my trade in car. Once Humberto was not in and Joshua took care of my needs. Joshua was also very nice and concern. There was a difference between the final price given by one of the managers and what I paid. This was a concern. I hope I can trust any other dealings with management. More
Outstanding service department. Great experience from start to finish. Would recommend this dealership to friends and family. Technician was very professional and willing to go out of his way to help. start to finish. Would recommend this dealership to friends and family. Technician was very professional and willing to go out of his way to help. More
Service of my Tuscon Very happy with the dealership. Have always been quick and efficient! Very professional and friendly and take the time to go over services performed Very happy with the dealership. Have always been quick and efficient! Very professional and friendly and take the time to go over services performed. Very easy to make appointments and they keep you informed on service. More
Much quicker this time! Much more pleased with my visit to the service department this time. For what I needed to have done, turn around was fairly quick and Ruben made sure Much more pleased with my visit to the service department this time. For what I needed to have done, turn around was fairly quick and Ruben made sure to check in and provide updates often. (Which is always appreciated). The only thing I really don't like about this particular location is the parking lot. Parking for the service area really isn't that great. (Therefore I refuse and park in the front!) More