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Colonial Ford of Plymouth

Plymouth, MA

4.7
3,011 Reviews

11 Pilgrim Hill Rd

Plymouth, MA

02360

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3,011 Reviews of Colonial Ford of Plymouth

June 24, 2013

Colonial Ford gave us straight pricing and information on a Transit Connect truck. It had to match the rest of our fleet, being white with glass on the sides and the back. They gave us straightforward pricin More

by Purchasingagt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Crowell
June 18, 2013

I worked really hard to buy a pickup truck. I went to several dealers, and they all told me I could not get credit or had to pay a high interest rate. Colonial Ford worked with me, took all my informatio More

by JBTruck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Crowell
June 12, 2013

I found Art to be knowledgable and willing to work with me in order to get the job done. He was pleasant but not pushy. It was the most pleasant experience I have had trying to purchase a car. Thank you. More

by Myauto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Guertin
June 01, 2013

I have been looking online for a month for a reliable, affordable car. I commute to Boston, and wanted something with good mileage and high reliability. I need this car to last me 100,000 miles. I can onl More

by alcommuter123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Crowell
May 22, 2013

I had very a very good experience at Colonial Ford buying my 2014 Mustang. Corey Hines made feel very at ease on the test drive and later with the deal. Sean that day and Shane the next day showed me much More

by calleigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Hines, Sean McCarthy
May 21, 2013

I went to the dealership today to look at cars not expecting to walk out with one! It's my first car and I could not have asked for better service for my grandparents and I from Corey. He did an excel More

by Dmenton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey
May 17, 2013

I wanted a New Ford Edge with very specific options. I could not find an Edge with what I wanted. Other dealers kept trying to sell me what was on the lot. I was in no hurry, but they kept trying to sell More

by MeredithDunn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris crowell
May 09, 2013

Art was grate in finding a truck that fit my needs. The dealership is one of the friendliest i have ben in. Looking forward to my next trip back. Good job Art. More

by mwdwzw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Guertin
May 01, 2013

Excited to pick up my New Ford Fusion, I was extremely disappointed in the exterior condition of the car as it was extremely dirty. When ask if this was the condition new cars are deliver to customer, th More

by LinwoodHess
Customer Service
Recommend Dealer
No
Employees Worked With
Corporate Car Manager
May 15, 2013 -

Colonial Ford of Plymouth responded

My Dealership participates in the DealerRater Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater review, you did not share that experience. That is very disappointint to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at our Dealership. We were delivering your car to you as a courtesy for the Fleet company that supplied the vehicle. The car was clean and ready to go on the scheduled delivery date, however was not picked up at that time. We would like to extend our apology to you again and have a standing invite for you to come back in to have the vehicle detailed at your convenience. We want our customers to be totally satisfied. Thank you

April 25, 2013

The salesman was very helpful and buying a car was super easy to get through the process! I found the exact car I wanted and glad I worked with Colonial! More

by krisnicall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art Guertin
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