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Coconut Point Ford - Service Center

Estero, FL

4.5
763 Reviews

763 Reviews of Coconut Point Ford - Service Center

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January 28, 2024

Great experience Work was completed on time as promised service coordinator was great at communicating More

by DOLLARJJS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2024

Was greeted quickly with friendly staff, helped talked me though what I was going to have done, left my car for a later pick up but could have easily stayed and waited the short hour it took your mechanics t More

by kmudick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Nehila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Legge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2024

Service was very prompt. I brought the car in after seeing some sort of fluid under the car in my garage. While the source of the leak was not identified after a a lengthy More

by marjlang1
Recommend Dealer
Yes
Employees Worked With
Anastasia Aguilar
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2024

Technician were very good and actually early, which worked better for my schedule. I will definitely be using the Coconut Point Ford "Mobile" service for as many services as I can take advantage of go More

by peter.graham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Tutor
January 25, 2024

Coconut Point Ford completed my service on time, and called me as soon as they were done. Patrick Saunders was my service advisor and I will definitely call him again when my vehicle needs anything. More

by misch1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Saunders
January 25, 2024

Service individuals were great. Since my issue was a past issue they were very cooperative to find a resolution. The shuttle service was very helpful. More

by TNDEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2024

Efficient, customer friendly, took the time necessary to explain the process of the recall repair. More

by westleyeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
January 25, 2024

I love the atention and fast service you do to me and my car, thankyou vwry much, now I only do you dealer my favorite place More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
January 25, 2024

Great response to my problem,part ordered on time, technicians arrived as planned. Problem addressed to satisfaction. More

by PTG52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isabel Diego
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2024

The quick lane service manager explained each service and all service was completed in a timely fashion. Great service More

by Jjdb66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eutiquia Alonso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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