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Cobb County Toyota - Service Center

Kennesaw, GA

4.4
2,970 Reviews

2,970 Reviews of Cobb County Toyota - Service Center

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July 20, 2023

I worked with Mirick Shaw and Kent Givens on the purchase of my 2023 RAV4 XSE Hybrid. They were the most knowledgeable, courteous sales team I’ve ever had the pleasure of working with. I’ve purchased 14 new More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Merrick Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kent Givens
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

Do not use the service departments had my car there 3x and they did bot fix the problem i spoke with Todd Pluger the Service Director who advised me to take my business else where as they do not service m More

by DJAMES31692
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Pluger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Fuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Claybrooks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Ortega
1.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2023

I really appreciate the time and efforts taken to make repairs to my Tundra, that arose after I had it serviced this past Saturday. Everyone that I dealt with was very helpful and got my truck back to me More

by BRENTRWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Meek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Claybrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2023

The tie estimated for the repair was spot on. My service rep was very good at communicating costs and repair time. More

by mwgilreath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Claybrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2023

Scratched my black wheels during the rotation. They do not want to make it right and at least touch up the scratches. Was very slow getting my veh back to me. The service tech was away from his de More

by BBSHIP604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JC Cooper
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2023

Very good time and service. My car it’s in perfect condition. Reception is gentle. Thank you More

by CANROBERT
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Costas Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2023

Jeff in the Kennesaw Service is always very helpful. We always ask for him. The service is always top notch. More

by JEANNE196566
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2023

Simon kept me updated and informed throughout the maintenance on my RAV4. No complaints here!! More

by lauren.sliman0511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2023

Weeks to complete work with constant up charges. Constant mission creep! With excessive charges and parts. More

by Ron@michaelcpapc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Silvers
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2023

Cobb County Toyota is always focused on it's customers. Their service department is top notch. More

by DDB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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