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Cobb County Toyota - Service Center

Kennesaw, GA

4.4
2,894 Reviews

2,894 Reviews of Cobb County Toyota - Service Center

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July 05, 2023

We were told it could be an hour. We were shocked because we had had a Ford before and it would take at least 3 hours every time for an oil change. So when Jeff texted us and told us More

by George & Diana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2023

very good efficient service and knowledgeable service writer.waiting area clean and pleasant atmosphere to wait in. More

by brucescherrer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2023

The repair to our car was eventually covered by insurance but the process took some time between Cobb County Toyota and State Farm, so our car was in the shop from May 25 to June 15. Getting updates were ha More

by mikemijalawson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Fuller
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2023

Love working with David Cobb as my service advisor. He is always very friendly and keeps me updated on what my car needs. More

by miletto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2023

I had to get an oil change and a refund. The refund was for a catalytic converter for my 2012 Rav 4. Parts made me pay $600+ dollars on 5-11 and of July3 it still wasn't in. So I ask for a r More

by R_BALLEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Meek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Claybrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
JC Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2023

Worst dealership. One lie after another. Customer NO SERVICE TOOK MORE THAN 7 months to get my 2nd key. Was told by Jonah on 1/4/23 it’d be 2 weeks. Never happened More

by KARENGARRETT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonah Amlett
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2023

I was in and out of the service area in an hour. It was great!! More

by SARAHHOPETHORN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2023

Simon was very knowledgeable and helpful. Explained what was needed and when. Service was timely. I will be returning. More

by sharichastain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2023

Great service from Brenton! Fast and friendly. I love cobb county Toyota. Thank you All! More

by AMBERELLINGSON27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenton in service
July 03, 2023

I always receive great customer service when dropping off my car and then picking up when the service is completed. More

by KWILLS84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Costas Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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