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Coastal Volkswagen - Service Center

Hanover, MA

4.5
804 Reviews

804 Reviews of Coastal Volkswagen - Service Center

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February 16, 2021

My situation was not typical and your service department was more that accomidating and helpful. usually do not get that at a car dealer. thank you More

by kmgorman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin in services, Kevin Cowden
February 15, 2021

Fantastic experience, the service department is always helpful and kind a real pleasure conducting business with this group of individuals. Will most definitely be returning for further service More

by PABLODOMINGO316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Kevin Cowden
February 11, 2021

The Coastal Service Department ranks among the best I have dealt with anywhere. The personnel are all super-polite and respectful, genuinely so. They know their stuff and also understand that people mi More

by ABARR54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Kevin Cowden
February 10, 2021

Great service department. Easy drop off and pick-up process, and very COVID sage. Very accommodating of our schedule, great communication on timing. Continue to have great experiences with this team an More

by scott.f.swetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Kevin Cowden
February 06, 2021

Service staff are friendly, helpful and knowledgeable. They addressed our issue promptly and kept us informed of the progress, and fixed the problem in a couple of hours. More

by Erik F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
February 02, 2021

Ryan and Bruce in the VW Service Department were wonderful! And of course it is always great seeing Joe and Chris in the Sales department! More

by amyquigley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Letorney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Getzinger, Kevin Cowden
January 30, 2021

I expected more attention to detail and service from the Sales person. The finance person was great but the experience after the purchase was not. More

by MRC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Coyne, Kris Lipomi, Amanda Cruz
January 29, 2021

Ron is a super pleasant guy to work with. Did everything he could to make sure my car was in perfect condition when I picked it up to take home! More

by apeterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Letorney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Cruz, Ron Novin
January 28, 2021

The service was great. Prompt response, very efficient and super polite and accommodating. Since I had to wait for my car, took advantage of the waiting room which was clean and Covid safe. Thank you. More

by fnjcasey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
January 28, 2021

This was the best experience I have ever had! Quick, easy and efficient. I called the day before to make an appointment and they were supper helpful! THANK YOU! More

by mfindley16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
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