Back

Coastal Volkswagen - Service Center

Hanover, MA

4.5
804 Reviews

804 Reviews of Coastal Volkswagen - Service Center

Sort by
March 12, 2021

Coastal has the best customer service around!! Everyone is so nice, respectful and efficient. The facility is very clean and inviting. I especially like Willy the four legged mascot. I have been going to c More

by Taramhayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Kevin Cowden, Bruce Stenberg
March 12, 2021

I always have my vehicle serviced at coastal vw simply for their trustworthiness and expertise. Much thanks to service rep Ryan for his attention to detail. More

by jjmcgloin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
March 09, 2021

Professional and efficient services. Ability to work from the dealership. The service team is great and was very helpful. I will continue using and recommending this dealer. More

by Erik B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Kevin Cowden, Bruce Stenberg
March 09, 2021

I had my 20,000 mile service performed. The service was done quickly, and the communication during the service was great. I highly recommend Coastal! More

by michael.cornell14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Stenberg
March 09, 2021

No problems. Was a positive experience. Service manager was attentive and cordial. The work was completed and everything is as expected. Would return again for service. More

by smhvac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Kevin Cowden, Bruce Stenberg
March 08, 2021

Good experience not much else to say not sure why you need 25 works blah blah blah blah blah blah blah blah blah blah blah More

by thomas.sexton.iii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Kevin Cowden, Bruce Stenberg
March 08, 2021

the service at Coastal Volkswagen in Norwell is outstanding. They are very professional and always accommodate me when I have an issue in a reasonable amount of time. More

by theperryfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Kevin Cowden, Bruce Stenberg
March 08, 2021

We have had an issue on our brand new VW Tiguan. We called the Service Dept and we have been told to go there to get it fixed. We go there but the parts needed are missing. They say we will call you ba More

by DD
Recommend Dealer
No
Employees Worked With
Service Dept, Customer Service
March 08, 2021

Service team is absolutely great, continuing to earn my business. Wish the sales dept was more like service. Ryan has been great to work with for over a year and a half while Bruce was also a pleasure to w More

by carfan617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Kevin Cowden, Bruce Stenberg
March 06, 2021

Up front and honest. Prices are high but work is good and that’s what matters. Takes the time to answer questions I will return again and refer people this is 28?words log + More

by dianmfax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger
...
57
...