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Coastal Volkswagen - Service Center

Hanover, MA

4.5
804 Reviews

804 Reviews of Coastal Volkswagen - Service Center

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May 04, 2021

I found my experience to be very positive. Service department was friendly, professional, and accurate both with time needed for service to be completed and cost of work done. I will always bring my c More

by juliegallagher143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Stenberg
May 03, 2021

We've never received such great service from a dealership as we did from Coastal Volkswagen. They are simply the best, and went out of their way to accommodate us. We couldn't have been happier with their More

by ltympanick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Getzinger, Kevin Cowden, Bruce Stenberg
April 30, 2021

Great efficient , friendly and personal service . Very professional . Did warranty work exactly as scheduled . No “add” costs .or extra charges . Service was performed timely and efficiently . More

by seamus0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Kevin Cowden, Bruce Stenberg
April 29, 2021

I brought my 2019 Atlas in for routine maintenance, Oil Change and an Alignment which was completed in great time. I especially like the very courteous service staff More

by MCMANUS513
Recommend Dealer
Yes
Employees Worked With
Kevin Cowden
April 28, 2021

My car was not repaired properly. A serious fuel leak occurred due to the service. My driveway required serious attention and I had to have the car towed. The service rep said he would call today to di More

by mikewelch03
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t know
April 28, 2021

My experiences at Coastal VW has always been good. The Service Reception desk persons (the younger guy and the person accepted my car) are always welcoming and professional. My car never had any issues af More

by smartthomas1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Kevin Cowden, Bruce Stenberg
April 26, 2021

Everything was completed while I waited for an hour. My car was found to be in good shape. We aren't driving alot this year due to the Pandemic. I waited outside safely and the cost was reasonable. Thank y More

by enorman62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Kevin Cowden, Bruce Stenberg
April 23, 2021

Very responsive and accommodating, and the service after our purchase of a used VW Atlas was top notch. There was some moisture in a rear taillight assembly and rather than open up and dry it out, they ord More

by cwilkinson3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Getzinger, Kevin Cowden, Bruce Stenberg
April 21, 2021

I had my 2014 Bug in for a recall and an oil change. The service I received was extremely professional, The tech. was friendly, The work was done when they said it would be.. Very happy with the service. More

by Tomfin5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Cowden
April 16, 2021

Have always been pleased with the work your service associates have given me. Will only bring my Tiguan here for all service needs. Great department More

by fred.hartz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Stenberg
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